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Vladlin

Emails are not sent

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Hello,

 

I am trying to setup SnomOne yellow to send email and this is what I get in the log.

 

[8] 2012/02/23 13:11:49: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:11:49: DNS: Add AAAA pod51011.outlook.com (ttl=60)

[8] 2012/02/23 13:11:50: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:11:50: DNS: Add A pod51011.outlook.com 207.46.4.187 (ttl=60)

[8] 2012/02/23 13:11:50: SMTP: Connect to 207.46.4.187:587

[8] 2012/02/23 13:12:49: DNS: AAAA pod51011.outlook.com expired

[8] 2012/02/23 13:12:50: DNS: A pod51011.outlook.com expired

[5] 2012/02/23 13:13:09: Dictionary: Item menu SoHo en not found

[5] 2012/02/23 13:13:50: Last message repeated 3 times

[5] 2012/02/23 13:13:50: SMTP: Timeout

[8] 2012/02/23 13:13:55: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:13:56: DNS: Add AAAA pod51011.outlook.com (ttl=60)

[8] 2012/02/23 13:13:56: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:13:56: DNS: Add A pod51011.outlook.com 207.46.4.187 (ttl=99)

[8] 2012/02/23 13:13:56: SMTP: Connect to 207.46.4.187:587

[8] 2012/02/23 13:14:56: DNS: AAAA pod51011.outlook.com expired

[8] 2012/02/23 13:15:35: DNS: A pod51011.outlook.com expired

[5] 2012/02/23 13:15:52: Dictionary: Item menu SoHo en not found

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Hello,

 

I am trying to setup SnomOne yellow to send email and this is what I get in the log.

 

[8] 2012/02/23 13:11:49: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:11:49: DNS: Add AAAA pod51011.outlook.com (ttl=60)

[8] 2012/02/23 13:11:50: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:11:50: DNS: Add A pod51011.outlook.com 207.46.4.187 (ttl=60)

[8] 2012/02/23 13:11:50: SMTP: Connect to 207.46.4.187:587

[8] 2012/02/23 13:12:49: DNS: AAAA pod51011.outlook.com expired

[8] 2012/02/23 13:12:50: DNS: A pod51011.outlook.com expired

[5] 2012/02/23 13:13:09: Dictionary: Item menu SoHo en not found

[5] 2012/02/23 13:13:50: Last message repeated 3 times

[5] 2012/02/23 13:13:50: SMTP: Timeout

[8] 2012/02/23 13:13:55: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:13:56: DNS: Add AAAA pod51011.outlook.com (ttl=60)

[8] 2012/02/23 13:13:56: DNS: Request pod51011.outlook.com from server 8.8.8.8

[8] 2012/02/23 13:13:56: DNS: Add A pod51011.outlook.com 207.46.4.187 (ttl=99)

[8] 2012/02/23 13:13:56: SMTP: Connect to 207.46.4.187:587

[8] 2012/02/23 13:14:56: DNS: AAAA pod51011.outlook.com expired

[8] 2012/02/23 13:15:35: DNS: A pod51011.outlook.com expired

[5] 2012/02/23 13:15:52: Dictionary: Item menu SoHo en not found

 

 

Have you tried tuning off TLS? The log shows that we are resolving to outlook following a timeout. Check your credentials as well.

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This is for office 365, right? There is a nice video at http://help.outlook.com/en-US/140/cc188672.aspx#FindTheServerSettings explain this and I guess that is where you got the settings from. It could actually be that the certificate that is being used by office 365 is not installed in the standard snom ONE installation. If you go to the certificates page in the admin mode, try to import the following certificate as trusted server certificate Root CA. Maybe that solves the problem.

 

 

-----BEGIN CERTIFICATE-----

MIIE0zCCA7ugAwIBAgIQGNrRniZ96LtKIVjNzGs7SjANBgkqhkiG9w0BAQUFADCB

yjELMAkGA1UEBhMCVVMxFzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMR8wHQYDVQQL

ExZWZXJpU2lnbiBUcnVzdCBOZXR3b3JrMTowOAYDVQQLEzEoYykgMjAwNiBWZXJp

U2lnbiwgSW5jLiAtIEZvciBhdXRob3JpemVkIHVzZSBvbmx5MUUwQwYDVQQDEzxW

ZXJpU2lnbiBDbGFzcyAzIFB1YmxpYyBQcmltYXJ5IENlcnRpZmljYXRpb24gQXV0

aG9yaXR5IC0gRzUwHhcNMDYxMTA4MDAwMDAwWhcNMzYwNzE2MjM1OTU5WjCByjEL

MAkGA1UEBhMCVVMxFzAVBgNVBAoTDlZlcmlTaWduLCBJbmMuMR8wHQYDVQQLExZW

ZXJpU2lnbiBUcnVzdCBOZXR3b3JrMTowOAYDVQQLEzEoYykgMjAwNiBWZXJpU2ln

biwgSW5jLiAtIEZvciBhdXRob3JpemVkIHVzZSBvbmx5MUUwQwYDVQQDEzxWZXJp

U2lnbiBDbGFzcyAzIFB1YmxpYyBQcmltYXJ5IENlcnRpZmljYXRpb24gQXV0aG9y

aXR5IC0gRzUwggEiMA0GCSqGSIb3DQEBAQUAA4IBDwAwggEKAoIBAQCvJAgIKXo1

nmAMqudLO07cfLw8RRy7K+D+KQL5VwijZIUVJ/XxrcgxiV0i6CqqpkKzj/i5Vbex

t0uz/o9+B1fs70PbZmIVYc9gDaTY3vjgw2IIPVQT60nKWVSFJuUrjxuf6/WhkcIz

SdhDY2pSS9KP6HBRTdGJaXvHcPaz3BJ023tdS1bTlr8Vd6Gw9KIl8q8ckmcY5fQG

BO+QueQA5N06tRn/Arr0PO7gi+s3i+z016zy9vA9r911kTMZHRxAy3QkGSGT2RT+

rCpSx4/VBEnkjWNHiDxpg8v+R70rfk/Fla4OndTRQ8Bnc+MUCH7lP59zuDMKz10/

NIeWiu5T6CUVAgMBAAGjgbIwga8wDwYDVR0TAQH/BAUwAwEB/zAOBgNVHQ8BAf8E

BAMCAQYwbQYIKwYBBQUHAQwEYTBfoV2gWzBZMFcwVRYJaW1hZ2UvZ2lmMCEwHzAH

BgUrDgMCGgQUj+XTGoasjY5rw8+AatRIGCx7GS4wJRYjaHR0cDovL2xvZ28udmVy

aXNpZ24uY29tL3ZzbG9nby5naWYwHQYDVR0OBBYEFH/TZafC3ey78DAJ80M5+gKv

MzEzMA0GCSqGSIb3DQEBBQUAA4IBAQCTJEowX2LP2BqYLz3q3JktvXf2pXkiOOzE

p6B4Eq1iDkVwZMXnl2YtmAl+X6/WzChl8gGqCBpH3vn5fJJaCGkgDdk+bW48DW7Y

5gaRQBi5+MHt39tBquCWIMnNZBU4gcmU7qKEKQsTb47bDN0lAtukixlE0kF6BWlK

WE9gyn6CagsCqiUXObXbf+eEZSqVir2G3l6BFoMtEMze/aiCKm0oHw0LxOXnGiYZ

4fQRbxC1lfznQgUy286dUV4otp6F01vvpX1FQHKOtw5rDgb7MzVIcbidJ4vEZV8N

hnacRHr2lVz2XTIIM6RUthg/aFzyQkqFOFSDX9HoLPKsEdao7WNq

-----END CERTIFICATE-----

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