citytelecom Posted September 7, 2012 Report Share Posted September 7, 2012 I have made a rather dumb error and cannot log on to my Snom One Soho having lost the IP address entered. Is it possible to default the unit? My unit has a pin hole on the left hand side, is this access to a default button? Peter Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 7, 2012 Report Share Posted September 7, 2012 You can try to use the IPv6 link local address, see for example http://snom-m9.blogspot.com/2012/02/whats-link-local-url.html for what that is. For example, you can use the link <a href="http:///a[fe80::204:13ff:fexx:xxxx]x">http://[fe80::204:13ff:fexx:xxxx] where the xxxxxx are the last 6 digits from the MAC address. Quote Link to comment Share on other sites More sharing options...
citytelecom Posted September 7, 2012 Author Report Share Posted September 7, 2012 I have tried entering http://[fe80::204:13ff:fe44:8682] in my address bar but to no avail. I have also connected my laptop directly to the Snom One Soho ethernet port and running a wireshark It appears to show the address as 10.4.50.4: "2 4.351450 SnomTech_44:86:82 Broadcast ARP Who has 192.168.2.1? Tell 10.4.50.4" but this does not work either. I'd be grateful for any assistance. At the moment the unit is useless. Peter Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 7, 2012 Report Share Posted September 7, 2012 Well one last chance would be to put the device into a 10.4.50.x subnet and try to access it from there. If that does not work, the device is a case for the JTAG tool (repair). Quote Link to comment Share on other sites More sharing options...
Kostya Posted December 30, 2012 Report Share Posted December 30, 2012 I have the same issue after the device(Snom ONE SoHo)setup and reboot. Is RMA only a solution for this guy? Is not it? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted December 30, 2012 Report Share Posted December 30, 2012 Please send email an to supportusa@snom.com to get an RMA form, or if you're in warranty talk to your distributor for an exchange. Quote Link to comment Share on other sites More sharing options...
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