Transfer on Display

[McFone]

Hi,

 

the display on the snom 720 show TRANSFER for incoming calls how work this ?

Press the button Transfer and dial a extension or press the BLF button is not working.

 

This function is supported by the SnomOne ?

 

thanks

[Vodia support]

Transfer is supported on the snom ONE, is transfer not working? example

 

Call---A----to---B A---press the transfer button dials C and the transfer again, Then B should be connected toC and A gets disconnected after the transfer in some cases.

[Vodia PBX]

The functionality of transferring a ringing call is problematic. The phone sometimes sends the header because of user interaction, and sometimes automatically (which it actually should not do--this is the PBX job). Also, if multiple phones are ringing it is becoming random which redirection is in effect. Then the next problem is when the call is part of a hunt group or agent group, should the agent be able to redirect the call and cut off all other agents?

 

The bottom line is that currently, the user has to answer the call and can then blind transfer the call to another destination. As soon as the redirection synchronization does not make the phone send 3xx any more, we can start processing the redirection responses from the phone while it is still ringing.