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Cannot dial out to local cell phones


AG1
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Another problem on my Sangoma card is that as of last Friday we are not able to dial local cell phones from the Snom One plus. I can use my VoIP trunk to dial them and they are available cell phone to cell phone just not using the Sangoma Gateway. Other local numbers are accessible.

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Another problem on my Sangoma card is that as of last Friday we are not able to dial local cell phones from the Snom One plus. I can use my VoIP trunk to dial them and they are available cell phone to cell phone just not using the Sangoma Gateway. Other local numbers are accessible.

 

If you disconnect the line cord from the card can you dial them from a regular analog handset? If so, have you checked the dial plan to see if the first few digits may be being picked up by another dialing pattern? If that is not the problem, does the log file show that the proper number is being sent to the card? That is where I would start, work form the physical side to the software side.

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