sudo Posted May 24, 2013 Report Share Posted May 24, 2013 Im running ver 5.0.10. On http://wiki.snomone.com/index.php?title=Extension_Button_List under the "Agent login/logout:" section it states, "Once this button has been configured, the LED will light when the agent is logged in." I am having both issues with this. I have two phones that will not illuminate the LED upon login, and I have two phones that will not turn off the LED upon logout. These are all snom phones that have been PnP'd to the system (Bind to MAC). I think I remember something about the NOTIFY request for MWI. Is it the same for this Q status led? A pcap shows no sip NOTIFY requests, but I do see a CLASSIC-STUN (protocol) Binding request coming from the phone, nothing back from the server to these requests. At least not with the same protocol. One interesting note. Button 3 is configured for the agent login/log out. When you press this button, it dials the starcode and tells you that "you are now logged in". During this process, the LED for button 4 lights up. Once the message finishes playing, the LED turns off. Same for log out. When the message is playing, button 4's LED is lit, once the message has finished the LED turns off. The star code's are the same for agent login, log out per snom (*64) Any suggestions on fixing this button/led issue. Quote Link to comment Share on other sites More sharing options...
sudo Posted May 26, 2013 Author Report Share Posted May 26, 2013 Anyone? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 27, 2013 Report Share Posted May 27, 2013 The button features generally require that you use TLS transport layer. This is because UDP messages can easily get lost and also because UDP messages have a lot of problems with fragmentation. Maybe that's the problem? Quote Link to comment Share on other sites More sharing options...
sudo Posted May 29, 2013 Author Report Share Posted May 29, 2013 The button features generally require that you use TLS transport layer. This is because UDP messages can easily get lost and also because UDP messages have a lot of problems with fragmentation. Maybe that's the problem? Where is this setting? Im running ver 5.0.10 and im not seeing it in the PnP section as denoted here http://wiki.snomone.com/index.php?title=How_to_deactivate_TLS Quote Link to comment Share on other sites More sharing options...
sudo Posted June 14, 2013 Author Report Share Posted June 14, 2013 The button features generally require that you use TLS transport layer. This is because UDP messages can easily get lost and also because UDP messages have a lot of problems with fragmentation. Maybe that's the problem? This is using TLS on port 5061. Any other suggestions? Quote Link to comment Share on other sites More sharing options...
Pablo Posted June 14, 2013 Report Share Posted June 14, 2013 Where is this setting? Im running ver 5.0.10 and im not seeing it in the PnP section as denoted here http://wiki.snomone...._deactivate_TLS It's in the Provisioning section. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted June 17, 2013 Report Share Posted June 17, 2013 Was this item resolved after changing the phone to TLS? Quote Link to comment Share on other sites More sharing options...
sudo Posted June 24, 2013 Author Report Share Posted June 24, 2013 Was this item resolved after changing the phone to TLS? No, that was the default setting. I have not changed it. Quote Link to comment Share on other sites More sharing options...
sudo Posted June 26, 2013 Author Report Share Posted June 26, 2013 Anyone? I dont know why this is so inconsistent? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 27, 2013 Report Share Posted June 27, 2013 We had reports that changing from TLS to TCP dramatically increased the stability of installations. We are also scratching our heads why. It is easy to blame US NSA and the British Intelligence for this, but no serious explanation. We need to keep watching this topic. Quote Link to comment Share on other sites More sharing options...
sudo Posted June 27, 2013 Author Report Share Posted June 27, 2013 We had reports that changing from TLS to TCP dramatically increased the stability of installations. We are also scratching our heads why. It is easy to blame US NSA and the British Intelligence for this, but no serious explanation. We need to keep watching this topic. Haha - Can that be our 'Get out of jail free" card? Just tell the customer that big brother is messing up their encrypted sip traffic. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted June 28, 2013 Report Share Posted June 28, 2013 We have tested this on 1 of our users domain, that had the same issue and it worked fine for us remotely, maybe remove the phone and bring to a different ISP provider "Location" and see how it behaves. Quote Link to comment Share on other sites More sharing options...
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