Kostya Posted August 22, 2013 Report Share Posted August 22, 2013 Hello everybody, Now I am testing the following version for multi-tenant solution: Software-Version: 5.1.1 (Debian64) Build Date: Aug 17 2013 07:21:05 License Status: snom ONE free (Trial for multi-tenant) And I experienced with some dificulties: the first one - it is inpossible to "Create Bulk Account (Import CSV)" (if I need to migrate or merge previose domains or units); secondly - the made extenitions are in inactive status (I did not find where can I switch on the status); the third one - if I in a domain, that is not obveuse which domain I am serving right now; I have to "Switch to Admin" and after that I see the domains. Probably, that is a quethion of habit only. Where can I get some manual how to cope with all these items? Thank you in advance. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted August 22, 2013 Report Share Posted August 22, 2013 Inactive means that the extension has not been used over the last 30 days. It has no effect to the behavior of the PBX, just for the reporting for the billing. Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted August 23, 2013 Report Share Posted August 23, 2013 We will look into both the import CSV (as to why it doesn't work for you) and making it clear in which domain you are. Inactive has already been explained and has nothing to do with the behavior. Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted August 27, 2013 Report Share Posted August 27, 2013 About the CSV, you have to add a top line that explains each field of the bulk account creation. For example: type;alias;ani;password;web_pass;first_name;display_name;mb_pin;email_address;mac extensions;650;9786501234;1234;1234;Fred;Feuerstein;1234;ff@abc.com;000BBBCCCDDDD As you can see above, each field corresponds to its value like type=extensions, alias=650 and so on. Of course, it is not necessary to give all information of the account during bulk creation, you can always add them later. But at least two fields, type and alias, are necessary to let the system know what type of account like extensions and what its number is. For example: type;alias;extensions;651; extensions;652; That will create the two extensions for example. Also if you want to skip a header field for specific extension that is present at the top, just add a semicolon ; without any value. So if you download a list of users, the list is fine but you will have to add the header line on top for the fields in that list to be imported. I hope it helps. Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted August 27, 2013 Report Share Posted August 27, 2013 Also, in the next release version, you will be able to see the name of the domain you are in on the left side below the Admin button. Thank you. Quote Link to comment Share on other sites More sharing options...
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