sudo Posted October 17, 2013 Report Share Posted October 17, 2013 Ive got a cust that has a strange call example. The call comes in and is redirected to itself. The call lasts 15+ minutes. How/Why would it forward to itself? The call is hitting an IVR. Here is what the call log looks like: Time: 22:00Dir: I From: 669-600-XXXX To: 1800470XXXX Remote: +1669600XXXX (same as from)Local: Duration: 15:33 This call took place on Sunday when no one was at the office to answer/transfer this call. Quote Link to comment Share on other sites More sharing options...
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