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IVR Detailed Instructions


ap_6200
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  • 3 months later...
2.1.7 will be available this week and fixes the # problem. Maybe that's easier.

 

Hi,

 

Can someone help me on this customer request please, thanks

 

it's a mini call centre, at first when customer help the IVR, customer can select 1 to talk to operator, 2 to key in the Identity number. if customer key in the identity number, these will forward to a web database server for veirfying, i managed to set it up via SOAP, however, I am not sure how to setup to let the web server return a message which can be understand by pbxnsip ? apprciate your help please, thanks

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it's a mini call centre, at first when customer help the IVR, customer can select 1 to talk to operator, 2 to key in the Identity number. if customer key in the identity number, these will forward to a web database server for veirfying, i managed to set it up via SOAP, however, I am not sure how to setup to let the web server return a message which can be understand by pbxnsip ? apprciate your help please, thanks

 

Did you already check out http://wiki.pbxnsip.com/index.php/Linking_..._to_an_IVR_Node? Did it help?

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