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pbxuser911

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Posts posted by pbxuser911

  1. I have tried that several times, with no good luck. i don't know what I'm missing

    i did send the LOG files from the actual phone to the pbxnsipsupport site , still waiting for help on it

  2. the (xxx)xxx-xxxx format is not the issue here

    When i call the customer and instead of pressing 1 whioch takes me to hunt group 020, if i type in 020 it will work just fine

    again, the only time im having this issue is when i from the AAIVR choose 1 which takes me to Hunt group 020

  3. How do i use PNP with Snom 300 phones?

    does anyone have step-by step instructions? i just got a couple for a customer and i want to use the HTTP PnP provisioning, this is for a hosted solution

  4. I just tested again with only 1 registration per Extension

    the call still disconnects

     

    I call from my cell phone a customer’s DID which is being answered by an Auto Attendant, it gives me a few options (for example 1 for sales, 2 for the operator etc) i choose 1 which is set on the auto attendant to go to a Hunt group that I explained earlier, still the call will disconnect

  5. add the DID to the accounts you want it to ring on

    and the other DID's add to the other extensions you want it to ring

     

    here is how you set the DID up

    go to the account you want it to ring on, edit it, after the account number (in the first field) put a space after the account number and type in the DID you want to ring to that account

     

     

    make sure the trunk its coming in from, is

    a) set up as a global trunk

    B) set up under the domain you want to use it

    c) you dont specify on the trunk "send all calls to"

     

     

    if you need help, IM me.......

    post-1999-1257125721_thumb.jpg

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