Steve B
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Posts posted by Steve B
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Very strange! If you set the log level to 8 (or 9) and turn on "Log trunk events:" on the PBX, you should see something like this (this was a simulated case by pulling the Ethernet cable from the system.
[8] 20120222133617: Trunk 8: Preparing for re-registration
[8] 20120222133617: Trunk mac-reg: Sending registration to 10.20.14.195
[8] 20120222133618: Trunk 8: setup callback to send re-registration after 180 seconds
----------- Trunk was registered at this moment ---------------------
------------ Cable is unplugged here -------------------------------
[8] 20120222133917: Trunk 8: Preparing for re-registration
[8] 20120222133917: Trunk mac-reg: Sending registration to 10.20.14.195
[5] 20120222133949: Registration on trunk 8 (mac-reg) failed. Retry in 60 seconds
[2] 20120222133949: Trunk status mac-reg (8) changed to "408 Request Timeout" (Registration failed, retry after 60 secon
ds)
------------------ failed registration ----------------------------
[8] 20120222134049: Trunk 8: Preparing for re-registration
[8] 20120222134049: Trunk 8: sending discover message for pbxmacmini.com
[8] 20120222134049: Trunk 8 (mac-reg) is associated with the following addresses: udp:10.20.14.195:5060
[8] 20120222134049: Trunk mac-reg: Sending registration to 10.20.14.195
[5] 20120222134121: Registration on trunk 8 (mac-reg) failed. Retry in 60 seconds
------------------ Failed again ------------------------------
[8] 20120222134221: Trunk 8: Preparing for re-registration
[8] 20120222134221: Trunk 8: sending discover message for pbxmacmini.com
[8] 20120222134221: Trunk 8 (mac-reg) is associated with the following addresses: udp:10.20.14.195:5060
[8] 20120222134221: Trunk mac-reg: Sending registration to 10.20.14.195
--------------------- Plug the cable back in ------------------
[8] 20120222134242: Trunk 8: setup callback to send re-registration after 179 seconds
[2] 20120222134242: Trunk status mac-reg (8) changed to "200 Ok" (Refresh interval 179 seconds)
----------------- got the response back and state is good again -----------
This test was done on 4.3.0.5021.
So could you please get us similar trunk log from this customer to see if there is something else going on?. PBX should not give up trying to register at every 60 seconds when the internet is down.
If I get to it before they reset it next time I will try that. The DNS issue Bill H came up with may be the problem as this customer has had numerous times where the cable company's DNS servers could not resolve certain websites. I assume I can syslog the PBX logfile to one of my linux boxes at my office, is that correct?
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Hi,
I still have the re-registration problem in the 2011-4.3.0.5021 (Linux) version on CentOS.
Today I'll try changing the IP address in the "Proxy Address" field, but it's not true that from version .4025 the bug is fixed.
Does anyone have any other solution/fix?
I don't know about the Beta but I have customers on 5021 and if the internet goes out at one of my customers, then comes back some time later, the trunk stays 408 until someone manually clicks the register button. The worst part is I don't get an email in this instance because the PBX also thinks the email has been sent. I will disconnect my company PBX from the network tonight (It has the new Beta) for 15 minutes and see if it reconnects after I connect it back to the network.
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His mail box is full
If he is looking can he PM me a link?Is the PAC getting any closer?
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The music on hold in the conference is very good addition but I see a small problem. When one person starts the conference, there is music on hold. When another person enters the conference, no music on hold (good). After the 2nd person leaves the conference and there is only one person left, the music on hold doesn't restart. Can this be fixed or was it by design?
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On a hunt group, you dont have all options. Does it work when you call the extension directly?
After testing a direct call to the extension, yes I do have the options. Well the hunt groups have all the options for the cell phone usage? It would be nice if a system set up like ours, where the hunt group redirects all the extensions to a cell phone, had the features to transfer. We run into that problem when they are looking for me and one of the other extensions picks up in the field, the customer has to call back.
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Hi Guys,
I have updated my PBX with new Beta Corona Austrinids and I having a problem with cell phone integration.
When I place a call from my extension to the auto attendant, which rings my hunt group (service flag activated), the system does call my cell phone and my extension. When I pick the call up on the cell, I only get press 1 to connect call, I do this which activates the call. If I try to press ## I get the audible DTMF tone but no other menu and the call is still active.
I have attached the log. I noticed that it shows 17 call legs?
I have installed the new audio prompts.
Any help would be awesome.
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The wiki pages seem to be broken.
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http://wiki.snomone.com/index.php?title=System_Apperance_Settings has syntax for custom record location.
Is there a place where it shows what the $r $d etc stand for? Granted I know what the $r stands for but the rest would be nice..
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Yes. The SoHo form factor is at least in my understanding not what what you would expect from a 24/7 device that is critical for a company. Therefore, we redesigned it and put it into a snom plastic. Should be available in a few months. But the same software like the SoHo.
Cool. Any chance there may be an option for more storage or external storage?
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snomONE mini? Is that a new version of the Soho?
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It essentially means that the third party registration limitation has widely been removed. Soft phones are now allowed to transfer calls!
Does that mean that the limitation has been removed for Yellow and Blue or all together for all versions? Is this only for soft phones or all Sip phones?This may be my key to get a customer with some Grandstream phones off their current system.
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I am bidding on a project with an existing valcom PA system. I am thinking of using a single port Grandstream or other FXS adapter to tie in to the system. Has anyone done something like this? I was thinking the PA1 but I don't think it will work, has anyone done this?
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Oh you mean hang up? I think there is a timeout, but it could be like 5 minutes.
I was thinking more of on the lines, of hang up after a user defined amount of bad tries and post a message to that user's voice mail inbox that says something like "Your mailbox has been accessed X amount of times from extension number XXX with the incorrect pin and the call was terminated." This would allow the violated user to know the account was trying to be accessed and where it was from.
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Thank you for helping me with this.
This is not Snom One plus. It is Snom One Soho.
I turned on the SIP Events and all the SIP logging options (I turned all other logging options off.
Log levels I have set to 8)and plugged in 2 of my Snom phones.
The log was blank.
So I guess that the multicast is not being received.
Is it the phones that send out the multicast?
Should the phones have any values set previous to connection?
The phones are on version 8.4.31 and 32.
Before connecting the phones I reset all values to default.
NB Phones and Snom One are on the same LAN.
Does the router support multicast? If so, is it allowing multicast. I have seen a bunch of home/small office routers that have multicast off by default and some don't pass them at all. D-link usually has it turned off by default and the Belkin routers I have seen don't support it.
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hi there,
my client wants to set a service flag from remote. i don't want though to give them admin access since i am afraid they mess up their stuff.
is there a way to dial in to the phone system and set it?
reco
Send them through the auto attendant, have their phone number recognized by the extension-->redirection on the PBX, set up a Direct Destination number that points to the service flag you want changed.
**Make sure that extension can change the service flag.
When they dial in, have them press 3 to go to the auto attendant and then they press the number you have set for the auto attendant.
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I was at a customers site that I did the wiring on and their voicemail system (Mitel) left a message for them when it had the wrong pin number on the login attempts. Is this a feature in snomONE that I missed or can it be added?
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We actually had the latest version and that is when we noticed the issue first.
Then tried the next older version...and so on. No version we tried fixed it.
I think they were referring to the Beta version that is out, did you try that one?
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I finally used the Patton 4114 and the install was a dream! Make sure you download the most up to date excel configurator. After the nightmare I had with the Grandstream gateway I was pleasantly surprised with the Patton.
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SSH runs on port 8722. I guess this is to improve the security of the system by obscurity...
Some residential ISPs (Like ATT wireless) block port 22 may be an additional reason. This is a good thing to remember if you set up your own Linux box.
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Ping may not tell you the whole story. Is the mail server is really running under port 26 on that address or as the user snom ONE asked, is it on port 25?
There also could be a problem depending on your internet providers policy, they may block SMTP traffic on both port 25 and 26 in their effort to stop spam.
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If you are okay with star codes, you just set them up on the PBX and dial them.
I programmed the star codes as a speed dial from the phone so when I placed a new call I could scroll to that parking spot speed dial to dial it.
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Last time I used an m9 it has a transfer soft button when in a call, you either have to hit the center button or the menu soft button ( can't remember which) and select transfer. You can transfer to an extension which should allow to transfer to voicemail since you just add an 8 in front of the extension. I set my customer up with a speed dial for *85xxx, had them place the call on hold (or make new call, forget which) and then select the speed dial. I don't have a phone in front of me or I would e more exact.
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Why is the provisioning URL for the M9 that uses the M9 MAC address returning URL that has a MAC address of one of my PCs on the LAN MAC address in them? this is wrong, wheres the bug?
Is the PC on the LAN your DNS server? The reason I am asking is that I have noticed when I have ran into separate DNS servers on a lan than the gateway (router) all my phones get the primary MAC of the DNS server when they communicate with the PBX. I fixed this by treating the provisioning like being outside of the network and used the client username and password to auto provision instead of the MAC.
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I am confused? Here is the quote from the wiki:
Busy Lamp Field (BLF): This mode shows when the specified extensions are in use. When the extension is connected, the LED will be solid; when the extension is ringing, the light will blink fast; and when the extension is holding a call, the light will blink slowly. This mode is similar to the monitor extension mode; however, it does not support the picking up of calls. When the user presses the button, the phone always dials the programmed extension.
Se highlighted text in red. We tried on the PBX and we tried on the phones, so where do we actually do it?
Some times it takes the wiki a little time to be updated after the new versions come out. 2011-4.3.0.5021 is a brand new update which has a lot of changes.
If he is looking can he PM me a link?
Trunk Re-Registration Problems
in Trunk Setup
Posted
Well, the same PBX that has given me problems before, lost a part (Port 5060) of its internet connection yesterday. Happily, after 6 hours, when the internet connection was restored in full everything re-registered without any manual intervention. Version 5021.