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Vodia support

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  1.  

    Thanks for the update, I was able to recieve and send SMS messages between the PBX and a smart phone. On version 66.0.7

    Also is is the number in +E.164 Format in the extension SMS ANI section? 

     

    Here's example log of an inbound call 

    8] 16:59:01.199 Receive SMSⓘ
    {"sms_id": "66d5b845-c4f5-4b49-a9b0-12dcff73a295", "direction": "inbound", "from": "+17814280365", "to": "+16177168432", "body": "Jack sparrow"}

     

    Could you turn on the following log files and try an inbound text. Then post the results here.

    Log webserver events Level 9

    Log webclient events  Level 9

     

     

  2. On 12/15/2020 at 2:00 PM, Guest Adolfo Gutierrez said:

    Gracias por responder en un tiempo acotado, pero a lo que hacia referencia era a que necesitaba la cantidad de llamadas totales de un dominio dependiendo o según un rango de fecha.

    Aquí hay un ejemplo de cómo extraer llamadas de los registros de llamadas. 

    GET Request 

    Request URL: https://yourPBX/rest/system/cdrs

    Reponse  example 45265 of CDR Calls 

    Request Size of the page

    Request URL: https://yourPBX/rest/system/cdrs?size=10&page=1

    Reponse example 

    [{"id":2409347,"call_id":"0_2516444334@10.10.129.11","domain":160,"from":"\"Domini PIzza\" <sip:101@Hamlet.hostedi.am>","to":"\"917-805-9843\" <s

     

     

  3. Aquí hay un ejemplo de cómo extraer llamadas de los registros de llamadas. 

    GET Request 

    Request URL: https://yourPBX/rest/system/cdrs

    Reponse  example 45265 of CDR Calls 

    Request Size of the page

    Request URL: https://yourPBX/rest/system/cdrs?size=10&page=1

    Reponse example 

    [{"id":2409347,"call_id":"0_2516444334@10.10.129.11","domain":160,"from":"\"Domini PIzza\" <sip:101@Hamlet.hostedi.am>","to":"\"917-805-9843\" <s

     

     

     

  4. Boston, MA and Coral Gables, FL (October 5th, 2020), VOIP America, Cloud Communication and Collaboration Distributor and Vodia Networks announce a strategic partnership in the Latin American market. Resellers and MSPs in the region can now rely on VOIP America to meet their demands. This incredible partnership strengthens Vodia’s presence in Central and South America, including hardware, software, support and certification training.

    To learn about this partnershipvisit us at https://blog.vodia.com/vodia_sapartner 

  5. Hi, Melanc 

    You will need to purchase a .com or an xyz name, it doesnt realy matter, you just need a FQDN, with godadady you can pay .99 cents for a domain the 1st year and 14.99 anually, however that means you can point 100's of A records to your Vodia PBX phone system and then have let's encrypt create the certs for them. I would recommend checking this link out to give you a general idea how A records work with godaddy. https://www.godaddy.com/help/change-an-a-record-19239

     

  6. Hi, Murarano 

    The Vodia PBX is just receiving a stream from a source, if you put a call on hold you will hear that stream. 

    You can stream in the AA under IVR and choose the stream avaible and it's also avaiabel for the confrence room as well under the MOH drop down. 

     

  7. VodiPBX  listens on the RTP port you specify, BUT it only starts listening when you put a call on hold.

    Stream via VLC using:

    vlc http://[shoutcastip]:[shoutcastport] --loop --norm-max-level=5 --sout='#transcode{acodec=ulaw,samplerate=8000,channels=1,ab=16}:rtp{dst=[vodia IP],port-audio=[vodia MOH PORT]]
  8. HI, Travis 

    Did you create an Elastic trunk? If not here's how...

    Termination URI

    1. Under Elastic SIP trunking create a trunk name under general, to name your trunk.
    2. Next is Termination, create a termination SIP URI, 
    3. Name the  Termination SIP URI for example (mycompany).pstn.twilio.com this SIP URI will be used for the outbound proxy of the trunk.

    Twilio also has localized Termination URI, You can use this based on your location, so with your newly created SIP URI you can also use mycompany .pstn.us1.twilio.com etc. 

    • {example}.pstn.us1.twilio.com (North America Virginia)
    • {example}.pstn.us2.twilio.com (North America Oregon)
    • {example}.pstn.ie1.twilio.com (Europe Ireland)
    • {example}.pstn.de1.twilio.com (Europe Frankfurt)
    • {example}.pstn.sg1.twilio.com (Asia Pacific Singapore)
    • {example}.pstn.jp1.twilio.com (Asia Pacific Tokyo)
    • {example}.pstn.br1.twilio.com (South America São Paulo)
    • {example}.pstn.au1.twilio.com (Asia Pacific Sydney)

    Authentication IP access control List

    1.  Authentication is used to authenticate the termination SIP URI IP address or FQDN
    • Click on the  plus button, Friendly name: My business name
    • Add an IP address range: Your PBX IP address
    • Friendly name: VodiaPBX and save

    Credential list: is used authenticate the user and password of the SIP URI

    • Friendly name: mycompany.com
    • User name: The user that will be passed when authenticating the SIP request
    • Password: The password used by the user to the authenticate the SIP request

     

    Origination 

    Here you will create the origination URI. 

    • Origination SIP URI: sip.mypbxbuisnessname.com can also be an IP address as well.

    This will be used to send traffic to the PBX, so if you don't have a FQDN you can always use your external IP address

    1. Click on the Plus button and create the (Origination SIP URI) could be IP address or FQDN

    Number

    Purchase a number from Twilio in order to get inbound and CID working. 

    Once you have purchased your number you can point the number to your SIP trunk 

    Creating the Twilio Trunk in Vodia PBX

    General

    • Name your Trunk 
    • Type (SIP Gateway)
    • Direction  (inbound and outbound)

    Registration 

    • Account: User name created in the credential list 
    • Domain:  SIP URI created in the Termination URI (mycompany).pstn.twilio.com
    • Username: User name created in the credential list 
    • Password:  Password created in the credential list 
    • Proxy address: SIP URI created in the Termination URI (mycompany).pstn.twilio.com
    • Explicitly list address for inbound traffic 54.172.60.3  172.18.21.17  54.172.60.3 (Optional)

    Routing Redirection

    • You can choose to send calls to the Request URI or to a specific extension

    Number/ Call Identification 

    • Trunk ANI: Add your Twilio Number
    • SIP Caller -ID presentation  (Custom headers)
    • Request-URI Value: Let the system decide
    • From  Value: Other <sip:{trunk-ani}@{domain};user=phone>
    • To Value: Same as the Request-URI
    • P-Asstered Identity Value: Don'use header
    • P-Preferred Identity Valye: Don;t use header
    • Remote-Party-ID value: Based on the incoming call
    • Privacy Indication value: RFC3325
    • Rewrite global numbers value "Use + symbol at the beginning

    I hope this helps, I know Twilio among other providers can be complex at time......

    Aldo check the attachment example. 

    Thanks

     

     

    Twillio example.txt

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