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Vodia support

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Posts posted by Vodia support

  2. On Yealink Phones not able to change ring tone

    in VoIP Phones

    Posted

    Hi, Madya

     

    To accomplish distinctive ring on the yealink phone you will need to log into unit and navigate to-----> Settings--->Rings

    please follow this sequence:

     

    For

    Internal Ringer Text name should be Ringer1
    Internal Ringer File Choose Ringer1.wave
    Internal Ringer Text name should be Ringer2
    Internal Ringer File Choose Ringer2.wave

     

     

    and so on until you fill all of the "Internal Ringer Text" and the "Internal Ringer file" until you reach Ringer8. The yealink phone only has 8 internal tones.

    Save the configuration.

     

    Then navigate to your vodia PBX and go to your extension edit ---> Scroll down to Ringtone and choose a ringer 1 through 8

    When the extension receives a call the vodia PBX will send an alert info header based on the ringer you choose on the extension level.

     

    Please give it a shot and let us know if you're successful.

  3. On Yealink Phones not able to change ring tone

    in VoIP Phones

    Posted

    Under the extension there a setting called "Ring melody" Which a user can toggle and choose a ringtone however the yealink phone needs to be told 1st what to expect in order to play a ringtone, The phone supports 8 tones. It would be best to provisioning the phone so then you'll have the ability to manipulate the yealink template.

    Perhaps a video is in order here?

  10. get list of all voice messaging

    in Using Cell Phones

    Posted

    If you navigate to C:\Program Files\Vodia Networks\Vodia PBX\audio_en you'll find all the prompts the PBX uses.

     

    if you are going to to record new ones, make sure you use the same naming convention in .wav files otherwise the PBX cannot recall these hard-coded names. so don't change them just replace them with the new file.

     

    if you're in linux the file can found in usr/local/pbx/audio_en

  12. Boot Up Process - SIP multicast at the beginning or the end?

    in snom Phones

    Posted

    Hi, B

     

    Can you restart the PBX and once the service is up check the logfile for this message.

     

    [8] 10:58:19.936 GENE:

    Joined multicast group 224.0.1.75

     

     

    If you don't see it's not active on the PBX, to active you'll need to navigate to Admin--Phone--Settings. Make sure "Listen to sip.mcast.net" is enabled.

     

    Then restart the PBX can check for the message above. If you see it great if you don't check your firewall or any application that may be blocking the multicast. Lastly you want to check your router to allow Multicast messages on your network.

     

    If all looks good then your phone should find the PBX.

     

    Note: Make sure the Phone is factory reset.

  16. Licence Call Recording, Unable to read from the web interface

    in Call Recording

    Posted

    You can delete recordings after 30 days check CDR/recording in the admin section of the Vodia PBX. A setting called "Delete the call recording files along with the CDRs" should delete the recording.

     

    No, I would not disable http since it will cause all sorts of complications. I would suggest to add an extra layer of security under the admin--security setting and the strength to "High security"

  20. transfer issue

    in Extension Setup

    Posted

    Hi, Elodie

     

    The 2 step solution "Transfer button + BLF" is not so simple. The snom phone does not understand that it has to transfer on a button that it's programmed to monitors-pick-calls.

     

    The only way to do is the old fashion way press the hold button, press the transfer button and the extension.

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