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Vodia support

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Posts posted by Vodia support

  1. That feature was removed a couple of versions back although it's convenient it was also causing some headaches.

    the most efficient way of backing up your configuration is to make a copy of the working directory of the PBX.

  2. 2 solution here is to do an attendant transfer to the boss or include both the boss and the secretary in a hunt group utilizing the "From-header" feature which allows you to see the calling party or the calling number and group ect however BLF is just used for monitor and will not display caller ID.

  3. This won't work with standard dial plan. You were on the right track when you created the new dial plan.

     

    Is it that you want to include emergency number? if so you can have the new dial plan with the entry as well.

     

    pref 100 trunk pattern 911 pattern 911

    pref not allowed pattern * replacement *

     

    so they can dial emergency number and restrict outbound call.

  4. Just to answer some of your questions the (P) in the dial plan is for PIN and the © is CLIENT MATTER CODE.

     

    If you check PIN then the user must enter their PIN number the same way they enter it when checking their voice mail.

     

    If you check "C" then the user must have an assigned CMC code enter in the domain address book, this is used for billing.

     

    I am not sure why you're complicating the solution? You wan to use the same dial plan to not allow another extension to call out ?

     

    the simple solution is to create a new dial plan as I mentioned above and assigned it to that extension, this will prevent the visitor from trying to call outbound but can still call internal numbers.

  5. If it's just 1 extension you can create a new dial plan and restrict it from calling out.

     

    This worked for me.

     

    Pref not allowed Pattern * replacement *

     

    Outcome.

     

     

    [5] 19:10:26.624 APP: Dial plan 18452055142: 9785553333@studioangents is not allowed

    [5] 19:10:26.624 APP: Destination is forbidden

    [8] 19:10:26.624 MEDI: Port 13: state code from 0 to 403

    [8] 19:10:26.624 MEDI: Port 13: Ignore double SDP

    [8] 19:10:26.624 MEDI: Port 13: Send hangup with reason bye

    [5] 19:10:34.624 MEDI: Port 13: 30 seconds callback set for force cleanup

  6. On the final stage do you have 8226 "8" being the prefix number to voice mail. If it's setup this way it will directly go to the extension VM.

     

    I would also turn off "Offer special menu...... turned on) to off since the duration are short "15sec"

    I would set "Include the cell phone in calls to extension" to immediately if you haven't.

     

    On test 4 should it not go to extension 226?

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