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Vodia support

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  8. Assigning Multiple IP's to Vodia PBX (IP Routing List) behind Firewall

    in Security

    Posted

    Here is an example on how to change a global setting on the PBX.

     

     

    Global Configuration File

    The PBX uses a global file for configuration information which cannot be assigned to a specific domain. This file is located in the working directory of the PBX and has the name "pbx.xml" by default. It is a standard XML file, encoded in UTF-8.

    Most of the settings are accessible from the web interface. However, there are some settings that usually should not be changed which are "hidden". However, changing them does change the behavior of the PBX. If you do changes to this file, you need to restart the service. As usual, we recommend that you make a backup before changing this file.

    If you don't like to change the file, you can also use the web interface to create a request that changes the setting. It does the same thing like pressing the save button in the admin mode. For example if the address of the pbx is "pbx" and the setting that you want to change has the name "setting" (to the value "123"), then you can manually hand craft the URL:

    http://pbx/reg_status.htm?save=save&setting=123

    Ex: To change the CDR format of a PBX running on a localhost, one would use something like this:

    http://localhost/reg_status.htm?save=save&cdr_format=$w$5d$25m$2o$20F$20T$20R$20r$15c$20f$15v

    Caution : The above link will change your CDR format if you click on it with the PBX is running on the localhost!!!!

     

    Here is an example of the routing IP

     

    http://PBXIP/reg_status.htm?save=save&ip_routing_list=192.168.1.0/255.255.255.0/192.168.1.10 0.0.0.0/0.0.0.0/pbx123.dyndns.org

     

     

     

  13. Conference call recording

    in Conference Room Setup

    Posted

    Just to answer your original question, it's not a bug, we pack all the recordings including VM, auto recording etc into the recording folder. The naming convention could improve some <_< but this a big overhaul.

     

    We do have some 3rd party alliance that put the recording into prospective as well as CDRs.

     

    http://www.telecomreseller.com/2014/05/13/vodia-partners-with-ntc-to-deliver-rich-call-reporting-functionality/

     

     

  15. Conference call recording

    in Conference Room Setup

    Posted

    You have 2 options on how to retrieve the recording.

     

    1.If automatic recording is turned on then you can retrieve the recording in the (recorded calls) under features.

     

    I am running version 5.2.4a " What OS are you running we can provide you with link"

     

    2. If the moderator is part of the conference he/she can activate the recording using the recording star code *93 to start and *94 to stop the recording.

    When the conference is about over the user can stop the recording (*94) or hang up. The recording will be found in the users portal under voice-mail.

     

     

     

     

    confrence11.png

  20. How do I stop recording?

    in Call Recording

    Posted

    Hi, you can turn off automatic recordin on the extension redirection page. This setting will override the system settings

     

    Recording

    Record incoming calls to extension: Off

    Record outgoing calls to internal numbers: Off

    Record outgoing calls to external numbers: Off

    Record outgoing calls to emergency numbers: On

     

    Then the user can use the star-code to turn on/off the recording "ad hoc recording"

    All the recordings will be found on the users portal voicemail icon.

  23. Can I set an IVR Node recording to happen after 2/3 rings

    in IVR Node Setup

    Posted

    There isn't a way to delay the message since it's automatic especially if you're using an IVR. I think the best solution for you is to take you recording and upload it to an Auto Attendant IVR------>Override for default:

     

    Then here the user has some options to dial a destination, you can also add a timeout request to redirect the call after X amount of seconds after the recording is played.

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