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Support

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Posts posted by Support

  1. Hi,

     

    Is that all the logs that you could collect? No other logs were enlisted in the fresh new trail of the FAX sent? 

    Also, WSAEWOULDBLOCK is not really an error but simply tells you that your send buffers are full. This can happen if you saturate the network or if the other side simply doesn't acknowledge the received data.

  2. Hi,

    Well in that case can you send us the admin level logs after giving the fax to email another try? Here are the log settings that you would have to set before doing this.

    Did you also edit / delete any of the certificates of the PBX?

     

    1.png

  3. Hi,

     

    If you are using "resolvable domain names" as your PBX and if you are keeping the same domain name on the newer server and if you are not using IP addresses anywhere for e.g in the outbound proxy of your provisioning settings (on the domain settings page) then you will have to reset all the phones and provision them again. So as long as you have used domain names everywhere you should be fine.

  4. The ANI field from the specific trunk will be seen first by the PBX to be used as the outbound caller ID. If that field is not set then, there is the default ANI in the domain. Ultimately, the trunk header will grab the ANI.
     
    Try the "From-Header" field in the Hunt group after you have set the ANI. Hope this helps.
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