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Can't upgrade from 63 to 64 Windows


Henrikt

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We added a new DLL to the build in 64. Windows might not like it. The workaround is to stop the service, start CMD as administrator, go into the PBX working directory (cd ...) and then start the PBX manually (e.g. .\pbxctrl.exe --no-daemon). Then there might be a pop-up where you need to approve the DLL. After that you should be able to start the service from the service manager.

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  • 4 weeks later...

Reply from one of our customers on the same issue:

"run the pbxctrl.exe as an ADMIN from the CMD received the message that “msvcr120.dll is missing.”  So there is a prereq of MSVC++ redistributable 2013 that exists with v64.  After installing the most recent and 2013 VC++ redistributables I was able to manually run v64."

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