RichardDCG Posted February 17, 2022 Report Share Posted February 17, 2022 I am trying to make a call and block my ID. Using *67 says caller ID will be blocked but a call presents as the extension but with a leading 0 (0100) I have set Block outgoing caller-ID on the extension ... makes no difference. Either displays the extension as above or the ANI if set. All outbound CLI has a leading 0. This is fine if I set ANI as 612XXXXXXXX but not if I set XXXXXXXX What am I missing? PBX V 68.0.8 Quote Link to comment Share on other sites More sharing options...
Support Posted February 17, 2022 Report Share Posted February 17, 2022 Please check the logs on the admin level of the PBX. If the logs have "anonymous" or "unknown" , "hidden" etc. kind of caller-ID in it that means that PBX tried to hide the outgoing ID. But according to the laws that the trunk carrier follows, it may not be be allowing it from its your end. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 18, 2022 Report Share Posted February 18, 2022 Tis heavily depends on the trunk provider that you are using. There is a RFC for that (RFC 5379 if you are interested). Are you using a trunk provider from the drop down menu? IF it is not set up correctly, it would be great if we can adjust the template with the right settings. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 20, 2022 Author Report Share Posted February 20, 2022 I cant see any logs that show anonymous etc. Either in a PCAP or the PBX admin logs. I am not using a dropdown account, it is a fairly simple user/pass registration. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 21, 2022 Report Share Posted February 21, 2022 I would turn on the logging for SIP call packets and take a look at the INVITE. The provider must somehow be able to see what privacy policy should be used. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted February 22, 2022 Author Report Share Posted February 22, 2022 what should I see? All I can see are the To and From both showing numbers. I set the ext. ANI and it is displayed, if I remove it then the ext. is displayed. This is after trying *67 (it plays the message CLI will be blocked) and also Block outgoing caller ID is set. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 24, 2022 Report Share Posted February 24, 2022 The trunk has a setting for the Privacy header. Usually you put there a id when the call is supposed to be anonymous. Many SIP trunk providers recognize this and then do their part of hiding the caller-ID. Quote Link to comment Share on other sites More sharing options...
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