Technigogo Posted September 12, 2022 Report Share Posted September 12, 2022 I have a call queue with a redirection to an after-hours Auto Attendant if the Office Hours service flag is NOT active. It doesn't work. I tried using a different setup where it would redirect if an After Hours service flag IS active. It doesn't work. I switched the redirection to "Always," and it works. I tried switching the logic to redirect if the service flag IS active for Office Hours (it is not), and the redirection works. Quote Link to comment Share on other sites More sharing options...
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