VitaminJ Posted May 11, 2023 Report Share Posted May 11, 2023 This is a question that's been asked a few times in different forms; Is there a way to use the buttons on a Yealink WH6 series headset to answer calls in the Vodia App? I note there's a blog post about Vodia interoperability with these specific headsets - but I can't find a way to get the buttons working. Audio works fine as they're a Windows audio device. VODIA ANNOUNCES INTEROPERABILITY WITH THE YEALINK WH6 DECT WIRELESS HEADSET SERIES Can you shed some light on this? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 11, 2023 Report Share Posted May 11, 2023 We are actually working on HID devices in the front end. Unfortunately there is no such thing as a common standard for different devices. That is why things like PTT on a headset will remain difficult for the foreseeable future. It seems that Bluetooth is going a different direction, especially on Apple devices PTT is defined outside of the apps anyway. Foe Android devices bluetooth is now in the hands of the Google calls library, a step forward compared to before especially compared to the disconnect behavior but still lagging behind with what can be done on HID compatible USB devices. Anyhow, try the latest 69.0.3 if you want to see where we are today. Quote Link to comment Share on other sites More sharing options...
VitaminJ Posted June 12, 2023 Author Report Share Posted June 12, 2023 Not prepared to move to V69 in production at this stage. Will this functionality only be 69+? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted June 12, 2023 Report Share Posted June 12, 2023 We had some support for HID devices also in version 68, however it was totally differently structured. At this point we have to plans to port the HID code back to 68. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted September 5 Report Share Posted September 5 We are on 69.3.2 (not from choice) and we are still looking for Bluetooth headset remote pickup/hang-up. Teams headsets work on the Teams Windows app for remote call handling, but we need the same functionality using the Vodia Windows app. Is this an impossible request or not popular enough to warrant development? Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted September 9 Report Share Posted September 9 No, it's a very reasonable request. Before this, the headset buttons would just give a code and we would map it to some function based on the app context, and it worked nicely (some still do it that way and should work). However, now everybody has introduced status based protocols meaning the headset has to have the context of the call (ringing, connected, idle, etc.) with bi-directional communication. Of course it's very possible to do but we just need some time and also to understand if everyone is doing it differently or following some generic protocol (for a change). And with many other things on our plate, it hasn't been on top priority either but now we see more demand and looking into a more complete silution. Thanks. Quote Link to comment Share on other sites More sharing options...
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