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Having ring group in extension list

Tech man

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That hasnt been added yet, we have asked as well and waiting for the add, hopefully soon .  it will work if you use Call Queues instead, they do exist in the app and you can set Allow multiple calls to ring agents in parallel = YES   And the Queue will essentially act the same as a Hunt group . 

just a suggested work around for now to keep the customer happy  

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On 9/13/2023 at 11:12 AM, Scott1234 said:

I never got the meaning of the wording on the, Allow multiple calls to ring agents in parallel, setting. isn't it the same as, Number of agents added per ring stage and setting that to a high number?

that's what I thought. To act as a hunt group you just set Allow additional calls on agent - even if in a call ?

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