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Posted

It seems all the links to the cdr tool are dead. the wiki link, and links in this forum.

 

Or am I being blind? ;-)

 

What I'm looking for is a simple way to see certain info: calls per day; call per ext. etc.

 

matt

Posted
It seems all the links to the cdr tool are dead. the wiki link, and links in this forum.

 

Or am I being blind? ;-)

 

What I'm looking for is a simple way to see certain info: calls per day; call per ext. etc.

 

Yea, we removed it. If you run version 3.2, you can just put "file:cdr.txt" into the SOAP CDR URL field and you'll get nicely formatted files in the file system.

Posted
Yea, we removed it. If you run version 3.2, you can just put "file:cdr.txt" into the SOAP CDR URL field and you'll get nicely formatted files in the file system.

 

THanks for that reply.

 

Is it possible to put it on a NAS/or another server drive?

That way we can pull it into a SQL database and do our KPI's on it from there.

 

so is the cdr tool going away?

 

thanks,

matt

Posted
Is it possible to put it on a NAS/or another server drive?

That way we can pull it into a SQL database and do our KPI's on it from there.

 

so is the cdr tool going away?

 

Yes you can. All you need to do is use a symbolic link to another destination.

 

We start to support SQL also from the PBX. Send an email to support@pbxnsip.com to get more infos on that.

Posted
Yea, we removed it. If you run version 3.2, you can just put "file:cdr.txt" into the SOAP CDR URL field and you'll get nicely formatted files in the file system.

 

I've done this but I can't access the resulting file because it is always in use.

 

Maybe I'm doing something wrong?

 

Matt

Posted
I've done this but I can't access the resulting file because it is always in use.

 

Maybe I'm doing something wrong?

 

Ah, you are probably a victim of the Windows file locking mechanism. Seems like we have to Open and Close the file all the time...

Posted
Ah, you are probably a victim of the Windows file locking mechanism. Seems like we have to Open and Close the file all the time...

 

Yes. Windows locks this file because PBX is using it. Until the file is closed you can not view it. For performance reasons, Open & Close all the time was not used.

Posted
Yes. Windows locks this file because PBX is using it. Until the file is closed you can not view it. For performance reasons, Open & Close all the time was not used.

 

Hi,

 

Thanks for that info.

 

How do I "unlock" that file?

Seems like that limits the ability to give real/or semi-real time stats on the phone system?

 

thanks,

Matt

Posted
How do I "unlock" that file?

Seems like that limits the ability to give real/or semi-real time stats on the phone system?

 

The next day it will be free... But the next version will not lock it any more. Then you can read it anytime - at the risk of reading an unfinished write at the end of the file.

Posted
Hi,

 

Thanks for that info.

 

How do I "unlock" that file?

Seems like that limits the ability to give real/or semi-real time stats on the phone system?

 

thanks,

Matt

 

That is the default with the OS. Generally, you would not keep opening the file. Isn't it? BTW, we have option to create these files every day or every hour. So when the file is closed (after the day or the hour is expired) you can read them.

Posted
WoWa you can write CDR directly to SQL now? thats awesome! i need the lowdown on that!

 

If you find out more about it, please post it here.

If that is to ms sql that is indeed a very good thing. Then we can use sql reporting sevices to get some very nice reports.

I emailed and they didn't know what i wanted. ;-)

 

tx

matt

Posted
If you find out more about it, please post it here.

If that is to ms sql that is indeed a very good thing. Then we can use sql reporting sevices to get some very nice reports.

I emailed and they didn't know what i wanted. ;-)

 

tx

matt

Currently, it is just MySQL. MS-SQL is in the roadmap.

  • 3 weeks later...
Posted
Yea, we removed it. If you run version 3.2, you can just put "file:cdr.txt" into the SOAP CDR URL field and you'll get nicely formatted files in the file system.

 

I tryed to use this feature. The system cut part of destination numbers. Part of CSV :

20090217182847, 202,254495xxxx, 9

 

202 my extension number

 

really dialed number was 81097254495xxxx

Posted
I tryed to use this feature. The system cut part of destination numbers. Part of CSV :

20090217182847, 202,254495xxxx, 9

 

202 my extension number

 

really dialed number was 81097254495xxxx

 

Looks like too many digits to me. Probably you have to increase the number of digits in the string. For example, change the string "$w$5e$10c$5d" to something like "$w$5e$20c$5d". It is in the setting "cdr_format", check out http://wiki.pbxnsip.com/index.php/Global_Configuration_File for more information.

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