rickyjperez Posted February 10, 2009 Report Share Posted February 10, 2009 Can you add a Blaser or even predictive dialer. Blaster where we can import phone numbers and send out the calls to those phone numbers and when they pick or voicemail picksup it send a wav file message about new products or any news. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 10, 2009 Report Share Posted February 10, 2009 Can you add a Blaser or even predictive dialer. Blaster where we can import phone numbers and send out the calls to those phone numbers and when they pick or voicemail picksup it send a wav file message about new products or any news. There is such a software available I believe from Sangoma. Thanks to the SIP standard it can be used with the PBX. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted February 11, 2009 Report Share Posted February 11, 2009 Can you add a Blaser or even predictive dialer. Blaster where we can import phone numbers and send out the calls to those phone numbers and when they pick or voicemail picksup it send a wav file message about new products or any news. hi, NCH IVR app does this too. Like was said, thanks to sip there are a LOT of tools out there. matt Quote Link to comment Share on other sites More sharing options...
rickyjperez Posted February 11, 2009 Author Report Share Posted February 11, 2009 There is such a software available I believe from Sangoma. Thanks to the SIP standard it can be used with the PBX. [/quote Do I have to buy the Sangoma card or can we do just via SIP please explain where to get this information Quote Link to comment Share on other sites More sharing options...
gotvoip Posted February 12, 2009 Report Share Posted February 12, 2009 http://www.sangoma.com/products_and_soluti...l_analyzer.html has the details. We should be able to use the address book to upload numbers and blast them out through this software which will figure out if the other end picks up or not and then send he call to the agents in waiting but that needs some looking into I am sure. Quote Link to comment Share on other sites More sharing options...
rickyjperez Posted February 12, 2009 Author Report Share Posted February 12, 2009 http://www.sangoma.com/products_and_soluti...l_analyzer.html has the details. We should be able to use the address book to upload numbers and blast them out through this software which will figure out if the other end picks up or not and then send he call to the agents in waiting but that needs some looking into I am sure. So if you have not done this how do we try to test it i spoke with them and they do not do this it just analyzes the call and tell if it is a real person, and voicemail. I just need to know if you can do this . Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted February 13, 2009 Report Share Posted February 13, 2009 I just need to know if you can do this . WITH a SIP open architecture, this is all possible, are you interested in a TurnKey solution and have a ready Budget? Are you the end user - or a reseller consultant? Quote Link to comment Share on other sites More sharing options...
gotvoip Posted February 13, 2009 Report Share Posted February 13, 2009 I read the spec and there is a lot to it. As Andrew states there will probably be some engineering time involved in this and would need to get a budget. Adding a predictive dialer is a nice feature to have but it is not a simple task. Quote Link to comment Share on other sites More sharing options...
mattlandis Posted February 13, 2009 Report Share Posted February 13, 2009 I read the spec and there is a lot to it. As Andrew states there will probably be some engineering time involved in this and would need to get a budget. Adding a predictive dialer is a nice feature to have but it is not a simple task. Once again, check out: http://www.nch.com.au/ivm/index.html It will call out, and wait to start playing your message until it hears a voice on the other end. Pretty sure you can do the "press 1 to transfer" also, but check this part. Very affordable. easy to setup. I don't sell it. ;-) tx matt Quote Link to comment Share on other sites More sharing options...
Henry Castillo Posted May 4, 2009 Report Share Posted May 4, 2009 Can you add a Blaser or even predictive dialer. Blaster where we can import phone numbers and send out the calls to those phone numbers and when they pick or voicemail picksup it send a wav file message about new products or any news. We are using SIPfire from OPC marketing, it is an affordable sophisticated solution for call center kind of setup in which the agent has a client that pops up a form to update the info of the called person. Henry Quote Link to comment Share on other sites More sharing options...
Juan Manuel Acevedo Posted September 16, 2009 Report Share Posted September 16, 2009 We are using SIPfire from OPC marketing, it is an affordable sophisticated solution for call center kind of setup in which the agent has a client that pops up a form to update the info of the called person. Henry Henry: Can you tell me how Can I get SIPfire? Thanks Juan Acevedo Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted September 17, 2009 Report Share Posted September 17, 2009 Henry: Can you tell me how Can I get SIPfire? Thanks Juan Acevedo http://www.opc-marketing.com/contact.php Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted September 18, 2009 Report Share Posted September 18, 2009 has anyone ever made a list of the pro's and con's of each product? Quote Link to comment Share on other sites More sharing options...
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