polycom2080 Posted April 18, 2010 Report Share Posted April 18, 2010 i have test by changing Provisioning Parameters to north america 4 digit ext and it just works fine when i call a 10 digit phone number, but the issue when i want to call International such au UK i would dial 0114478xxxxxxxx and this is a total of 14 digit and the problem is that by 10 digit it would already dial the call, and of course say you have dialed a wrong number, is there any way to set up Provisioning Parameters to know how to handle a international call ? Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted April 18, 2010 Report Share Posted April 18, 2010 i have test by changing Provisioning Parameters to north america 4 digit extand it just works fine when i call a 10 digit phone number, but the issue when i want to call International such au UK i would dial 0114478xxxxxxxx and this is a total of 14 digit and the problem is that by 10 digit it would already dial the call, and of course say you have dialed a wrong number, is there any way to set up Provisioning Parameters to know how to handle a international call ? There must be something wrong with your dial plan, it usually will not autodial if the number starts with a 0. Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted April 18, 2010 Author Report Share Posted April 18, 2010 i have test it with version 3.5.0.3301 and with version 4.0.0.3344 and i have the same issue. we are using 4 digit ext and i would like to get this fixed Quote Link to comment Share on other sites More sharing options...
hosted Posted April 18, 2010 Report Share Posted April 18, 2010 delete the country code and area code from the domain setting page (leave blank) Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted April 18, 2010 Author Report Share Posted April 18, 2010 the issue is we get the calls from our carrier without a 1 and if i remove the 1 we wont get incoming call etc Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted April 19, 2010 Author Report Share Posted April 19, 2010 on the newer version 4.0.1.345 it worded well Evan without having to leave blank country code and area code from the domain setting page, but one issue i cant transfer or blind transfer/or evan call a 4 digit ext such as 9000 or 9020 cant call any 4 digit ext that starts with a 9 does it have in conflick with 911 ? please advice Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted April 19, 2010 Report Share Posted April 19, 2010 on the newer version 4.0.1.345 it worded well Evan without having to leave blank country code and area code from the domain setting page,but one issue i cant transfer or blind transfer/or evan call a 4 digit ext such as 9000 or 9020 cant call any 4 digit ext that starts with a 9 does it have in conflick with 911 ? please advice Extension numbers are supposed to start between a 2-7, see your setting on the domain page. Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted April 19, 2010 Author Report Share Posted April 19, 2010 Extension numbers are supposed to start between a 2-7, see your setting on the domain page. thanks Quote Link to comment Share on other sites More sharing options...
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