Jump to content

Ringback wave file


maslym
 Share

Recommended Posts

Hi,

 

I am using PBXnSIP 4.3.0.5021 (Linux). After I upload a new wave file as the extension's ringback tone, the system is still using the old wave file as the ringback tone. I have to restart the PBXnSIP application in order to make the new wave file work. It seems it's a bug in version 4.3.0.5021. Any idea?

 

Thank you.

Link to comment
Share on other sites

Hi,

 

I am using PBXnSIP 4.3.0.5021 (Linux). After I upload a new wave file as the extension's ringback tone, the system is still using the old wave file as the ringback tone. I have to restart the PBXnSIP application in order to make the new wave file work. It seems it's a bug in version 4.3.0.5021. Any idea?

 

Thank you.

 

 

If we are talking about the extensions "mailbox" section "Ringback"

you have to make sure when uploading a WAV file it must be 8 kHz Mono, 16 bit mono, preferably PCM format.

 

I tested it under 2011-4.5.0.1016 Alpha Monocerotids (CentOS32)and 2011-4.3.0.5021 (Linux) and did not have to restart the service.

Link to comment
Share on other sites

Under admin webpage control you can see a sample file, if you don't want to restart the service, go to admin settings, configuration, towards the bottom you will see a reload configuarion section.

I tried to save the default ringtones.xml and pnp.xml from HTML Templates and reloaded them under Reload Configuration Files section and it didn't make any difference. The system is still playing the old wave file.

 

Thank you.

Link to comment
Share on other sites

If we are talking about the extensions "mailbox" section "Ringback"

you have to make sure when uploading a WAV file it must be 8 kHz Mono, 16 bit mono, preferably PCM format.

 

I tested it under 2011-4.5.0.1016 Alpha Monocerotids (CentOS32)and 2011-4.3.0.5021 (Linux) and did not have to restart the service.

All the wave files I used for test are in correct format. I even tried to delete the old ringtone wave file and upload a new one, but it still played the old deleted one. Once I restarted the service, it started to play the new wave file.

Link to comment
Share on other sites

  • 2 weeks later...

I tried to save the default ringtones.xml and pnp.xml from HTML Templates and reloaded them under Reload Configuration Files section and it didn't make any difference. The system is still playing the old wave file.

 

Thank you.

 

In order to change the extension level ringback wav, you don't have to change ringtones.xml or pnp.xml. All you have to do is to change it on the web interface of the extension (with admin login, not the user login)

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...