andrewgroup Posted January 11, 2008 Report Share Posted January 11, 2008 We did an inplace upgrade on our internal system and after a day or so we discovered our Main AA wasn't recognizing inband DTMF signalling, thus the caller could not select a department. We were no aware of any changes other than the upgrade. Rolled back to previous all is good again. Prior to rolling back, though we did some log troubleshooting and were not able to find a log setting that would indicate the DTMF tones were being detected. Does this exists, and I suppose if it did it would come from the same place that the PBX gets it and, thus DTMF either works or it doesn't. Same config 2.03 works as expected and 2.1.5 worked (spotily) Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 11, 2008 Report Share Posted January 11, 2008 Whow. Does the PSTN gateway negotiate out of band DTMF (should be visible in the initial INVITE coming to the PBX)? Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted January 11, 2008 Author Report Share Posted January 11, 2008 No Gateways, Pure SIP trunks to our Provider. We can easily perform this again in a controlled tested and perform any number of tests. We did change the DTMF in-out of band settings, and start/stop service to no avail. Any tips to perform in a controlled retest away from the panic of the unexpected discovery would be appreciated. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 12, 2008 Report Share Posted January 12, 2008 Yea I would recommend to do a test setup and get an Ethereal trace. There must be something wrong with the negotiation of out of band DTMF. Quote Link to comment Share on other sites More sharing options...
ap_6200 Posted January 18, 2008 Report Share Posted January 18, 2008 Is there any update to this? I recently discovered that 2.1.4 has inband DTMF issues - when calling certain 800 #'s - and using the Touch Tone Response systems - The system was not able to identify all of the digits. We tested this same number from version 2.0.3.1715 FS, and from the test system 2.1.5.2357 and it worked fine. Are there any outstanding issues with 2.1.5.2357 that i should be aware of? Quote Link to comment Share on other sites More sharing options...
hosted Posted January 19, 2008 Report Share Posted January 19, 2008 I still cant get inband DTMF from CMDA cell phones on 2.1.5.2357. I dont see a CS410 version of 2.0.3 to roll back to test with. luckly for me the ITSP we sell to is upgrading to RFC2833 on the Jan25th. <phew> Quote Link to comment Share on other sites More sharing options...
ap_6200 Posted February 4, 2008 Report Share Posted February 4, 2008 Duplicate Ticket - but I want to make sure my voice is heard. Is there a known issue with this and is it being fixed? The proof is in the pudding for me... same exact setup - using 2.0.3.1715 - it works. Using 2.1.5.2357 - doesn't work. [8] 20080204154855: No codec available for sending [8] 20080204154855: Last message repeated 45 times [9] 20080204154855: Resolve 9916807: udp 10.15.237.246 1240 [8] 20080204154855: No codec available for sending [8] 20080204154855: Last message repeated 6 times [9] 20080204154855: Resolve 9916808: udp 15.10.174.19 5060 [8] 20080204154855: No codec available for sending [8] 20080204154855: Last message repeated 12 times [9] 20080204154855: Resolve 9916809: udp 15.10.174.19 5060 [8] 20080204154855: No codec available for sending [8] 20080204154856: Last message repeated 58 times [9] 20080204154856: Resolve 9916810: udp 10.15.237.138 10283 [8] 20080204154856: No codec available for sending [8] 20080204154856: Last message repeated 32 times [9] 20080204154856: Resolve 9916811: udp 10.15.237.234 49161 [8] 20080204154856: No codec available for sending [8] 20080204154856: Last message repeated 61 times [8] 20080204154856: SNMP: Received unknown object identifier 06082b06010201010300 [8] 20080204154856: No codec available for sending [8] 20080204154856: Last message repeated 14 times [9] 20080204154856: Resolve 9916812: udp 10.15.236.70 4217 [8] 20080204154856: No codec available for sending [8] 20080204154857: Last message repeated 49 times [9] 20080204154857: Resolve 9916813: udp 15.10.174.19 5060 [8] 20080204154857: No codec available for sending [8] 20080204154857: Last message repeated 12 times [9] 20080204154857: Resolve 9916814: udp 10.15.236.162 16626 [8] 20080204154857: No codec available for sending [8] 20080204154857: Last message repeated 9 times [9] 20080204154857: Resolve 9916815: udp 15.10.174.19 5060 [8] 20080204154857: No codec available for sending [8] 20080204154857: Last message repeated 42 times [9] 20080204154857: Resolve 9916816: udp 15.10.174.19 5060 [8] 20080204154857: No codec available for sending [8] 20080204154857: Last message repeated 17 times [9] 20080204154857: Resolve 9916817: udp 10.15.237.138 10229 [9] 20080204154857: Resolve 9916818: udp 10.15.237.138 10244 [8] 20080204154857: No codec available for sending [8] 20080204154857: Last message repeated 6 times [9] 20080204154857: Resolve 9916819: udp 15.10.174.19 5060 [8] 20080204154857: No codec available for sending [8] 20080204154857: Last message repeated 21 times [9] 20080204154857: Resolve 9916820: udp 10.15.237.138 10238 [8] 20080204154857: No codec available for sending Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 5, 2008 Report Share Posted February 5, 2008 For those who can give the latest and the greatest a shot: http://www.pbxnsip.com/protect/pbxctrl-2.1.6.2437.exe Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted February 6, 2008 Author Report Share Posted February 6, 2008 For those who can give the latest and the greatest a shot: Installed, 1 successful phone call down and will report back/ Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted February 6, 2008 Author Report Share Posted February 6, 2008 Installed, 1 successful phone call down and will report back/ Pulled 2.1.6 and posted a new topic for DTMF troubles with incoming calls from Cell Phones. see new post.. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.