qvs5010 Posted July 27, 2012 Report Share Posted July 27, 2012 Hi when i do a *87 to pick up a call i get a code 404 [8] 20120727110450: To is <sip:*87@10.0.0.71;user=phone>, user 0, domain 2 [8] 20120727110450: From user 238 [8] 20120727110450: Set the To domain based on From user 238@bib.co.za [8] 20120727110450: Call state for call object 2: idle [7] 20120727110450: Call port 2: set_codecs for 2015832694@10_0_0_181 codecs "", codec_preference count 7 [7] 20120727110450: Undirected call pickup failed [9] 20120727110450: Dialplan: Evaluating !^0([0-9]*)@.*!sip:0\1@\r;user=phone!i against *87@10.0.0.71 [9] 20120727110450: Last message repeated 2 times [9] 20120727110450: Dialplan: Evaluating !^102([0-9]*)@.*!sip:102\1@\r;user=phone!i against *87@10.0.0.71 [9] 20120727110450: Last message repeated 2 times [8] 20120727110450: call port 2: state code from 0 to 404 what must i put in the flield "Explicitly specify pickup preference:" for this to work. Here is My Snomone details: Version: 4.5.0.1090 Epsilon Geminids (CentOS32) Quote Link to comment Share on other sites More sharing options...
pbx support Posted July 27, 2012 Report Share Posted July 27, 2012 You can keep that field empty. But once you put anything there, then you have make sure you have the "proper" extensions are set. Quote Link to comment Share on other sites More sharing options...
qvs5010 Posted July 27, 2012 Author Report Share Posted July 27, 2012 How do i get the call pickup to work? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted July 28, 2012 Report Share Posted July 28, 2012 please check our wiki link on Park orbit behavior. http://wiki.snomone.com/index.php?title=Park_Orbit_Behavior_Settings Quote Link to comment Share on other sites More sharing options...
qvs5010 Posted July 30, 2012 Author Report Share Posted July 30, 2012 HI i don;t want to do call parking i want to know how to get *87 to work i want to pick up another call when it rings at someone else line. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted July 30, 2012 Report Share Posted July 30, 2012 HI i don;t want to do call parking i want to know how to get *87 to work i want to pick up another call when it rings at someone else line. if you have "Explicitly specify pickup preference" empty you can pick up any calls on the system you can specify an account as well. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted July 30, 2012 Report Share Posted July 30, 2012 There is some information about call pickup on the Wiki (see http://wiki.snomone.com/index.php?title=Transferring_Calls_Codes). Maybe the probem in your case is that you have defined permissions to monitor the account and the one where you want to pickup from has not the right permissions. Quote Link to comment Share on other sites More sharing options...
pbx support Posted July 30, 2012 Report Share Posted July 30, 2012 Looks like there is a gremlin lurking in our end... This will be fixed on our next release Thanks Please verify "Explicitly specify pickup preference" under the extension that is trying to pickup the call. Quote Link to comment Share on other sites More sharing options...
qvs5010 Posted July 30, 2012 Author Report Share Posted July 30, 2012 Explicitly specify pickup preference hi i added a value there but no luck. Quote Link to comment Share on other sites More sharing options...
pbx support Posted July 31, 2012 Report Share Posted July 31, 2012 If that field is empty then you should be able to pickup any "ringing" call. We have verified it in the lab and live system and works fine. Quote Link to comment Share on other sites More sharing options...
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