Jump to content

Queue Statistics


cphtdk
 Share

Recommended Posts

The web interface also displays the stat. However that requires that you are logging in through a HTTP session. In theory you could use curl to automate this and retrieve information (the web interface uses actually AJAX for this, so there would be no huge parsing overhead). What would be your preferred access method? SOAP?

Link to comment
Share on other sites

  • 3 years later...

HI this topic is almost four years old, but i would like to respond and expand the request.

 

What kind of reports can we create as some of our clients are becoming more sophisticated and hiring people with agent mgmt experience and interested in the types of reports that we can provide.

 

I cannot find any documentation on this other than what you wrote above.

 

Please advise.

Link to comment
Share on other sites

It is impossible to cover all requirements on reports. However in the meantime we have added support for MongoDB records, so that it is relatively easy to write report scripts that pull the information out of the database and present them in the way customers need it.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

 Share

×
×
  • Create New...