DLS Posted December 18, 2012 Report Share Posted December 18, 2012 Hi, Just found out from a client that the new Windows 8 Phones (in this case, the Nokia Lumia 920) don't support the format/version of WAV file created by Snom ONE - is it possible to change the format of the file to something else? This is with Snome ONE 4.5.0.1075 Delta Aurigids (Win64) Thanks, Andrew Quote Link to comment Share on other sites More sharing options...
Vodia support Posted December 18, 2012 Report Share Posted December 18, 2012 Found this post... http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/3358311-support-wav-file-it-s-obscured-that-you-don-t- I think the wav format has been around since v1, maybe development has some suggestions. Quote Link to comment Share on other sites More sharing options...
DLS Posted December 18, 2012 Author Report Share Posted December 18, 2012 Found this post... http://windowsphone.uservoice.com/forums/101801-feature-suggestions/suggestions/3358311-support-wav-file-it-s-obscured-that-you-don-t- I think the wav format has been around since v1, maybe development has some suggestions. Just to check I didn't miss anything in that post - it's just reiterating that this is a problem for multiple vendors, not just Snom... there wasn't a fix in there? Cheers, Andrew Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 18, 2012 Report Share Posted December 18, 2012 There is a settings "record_compress" which tells the PBX to use GSM codes to save the recordings. Try turning it off (http://wiki.snomone.com/index.php?title=Global_Configuration_File); then the PBX should send the recording in linear format. Quote Link to comment Share on other sites More sharing options...
DLS Posted March 14, 2013 Author Report Share Posted March 14, 2013 Sorry to take so long to reply - tried this setting, it doesn't make any difference whether it is true or false, the recordings can't be played back on a WP8 phone. It looks like the WP8 OS doesn't support WAV files in GSM format. Any other options? Thanks Andrew Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 14, 2013 Report Share Posted March 14, 2013 Seems the only solution right now is to use some external conversion services. At least now it is possible to use custom headers, for example to add a Reply-To header. We have seen a case where an external server did the speed-to-text conversion. We can add other codecs; however they need to be "trivial". Looking at what Windows phone 8 is supporting, I just cannot spot anything less complex than MP3. Quote Link to comment Share on other sites More sharing options...
DLS Posted March 14, 2013 Author Report Share Posted March 14, 2013 Seems the only solution right now is to use some external conversion services. At least now it is possible to use custom headers, for example to add a Reply-To header. We have seen a case where an external server did the speed-to-text conversion. We can add other codecs; however they need to be "trivial". Looking at what Windows phone 8 is supporting, I just cannot spot anything less complex than MP3. I believe that WAV as a container is supported, just not GSM encoding inside it. According to the Nokia website, these are the codecs and containers supported by WP8: Codecs: MP3, AMR-WB, AMR-NB, WMA 10 Pro, WMA 9, AAC LC, AAC+/HEAAC, eAAC+/HEAACv2 Audio playback file formats: ASF, MP4, AAC, AMR, MP3, M4A, WMA, 3GP, 3G2 Cheers, Andrew Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 15, 2013 Report Share Posted March 15, 2013 None of those I would consider "trivial"... Quote Link to comment Share on other sites More sharing options...
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