metwest Posted March 7, 2013 Report Share Posted March 7, 2013 I seem to have an issue when assigning intercom buttons for our office with Snom 870s and snom one 5.06 Whenever I create an intercom button for any extension on an 870 it works fine once then the button turns to "idle" and stops working. I have enabled intercom on desired extensions and *90 still works fine. Is this a bug? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 7, 2013 Report Share Posted March 7, 2013 Hi, we will test this item here, keep you posted. Quote Link to comment Share on other sites More sharing options...
metwest Posted March 12, 2013 Author Report Share Posted March 12, 2013 Just to let you know I tried this on a 720 handset today with the same result. Works once then the button reverts to nothing. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 12, 2013 Report Share Posted March 12, 2013 Looks like it was a defect on 5.05 as well, we will take another look to see if it's phone issue as well. Quote Link to comment Share on other sites More sharing options...
metwest Posted March 14, 2013 Author Report Share Posted March 14, 2013 While on the subject, how hard would it be for you guys to add a new button option - BLF (monitor,speed dial, pickup, intercom) in a later version ? I find a lot of people like the intercom option on internal calls in certain office situations? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 14, 2013 Report Share Posted March 14, 2013 I will suggest that to our development team as a feature, for now *90 should work per extension the fix will be on the next version. Thx Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 14, 2013 Report Share Posted March 14, 2013 There was a bug with the updating of the button, which will be fixed in 5.0.7. Workaround for now it to use the star code. Quote Link to comment Share on other sites More sharing options...
hosted Posted March 15, 2013 Report Share Posted March 15, 2013 While on the subject, how hard would it be for you guys to add a new button option - BLF (monitor,speed dial, pickup, intercom) in a later version ? I find a lot of people like the intercom option on internal calls in certain office situations? This would be a GREAT feature. snomone is most attractive for people migrating from Key Systems. most key systems by default intercom not ring. second this motion! Quote Link to comment Share on other sites More sharing options...
Steve B Posted March 15, 2013 Report Share Posted March 15, 2013 This would be a GREAT feature. snomone is most attractive for people migrating from Key Systems. most key systems by default intercom not ring. second this motion! I totally agree, we have a small office that just came off a key system and that is exactly what they are wanting. I third this motion... Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 15, 2013 Report Share Posted March 15, 2013 How do you want intercom and speed dial on the same key?! Quote Link to comment Share on other sites More sharing options...
Steve B Posted March 15, 2013 Report Share Posted March 15, 2013 How do you want intercom and speed dial on the same key?! Well with a key system you can set the extension to auto pick-up in speaker when dialed from another internal phone on the system. When you transfer a call to the extension, the system knows the call is from an external number to the system and rings the phone instead of the extension auot picking up. Could you make the button on snomone act like this: When the BLF button is pressed (without transfer) it sends a call-info but when it is transferred it sends a ring tone? Or if the call has an attended transfer, to send call-info first to alert the person who will be taking the call, then when the transfer button is pressed a second time or a hangup happens the call is transferred as a ringtone. Quote Link to comment Share on other sites More sharing options...
metwest Posted March 15, 2013 Author Report Share Posted March 15, 2013 How do you want intercom and speed dial on the same key?! Ok well take speed dial out of the equation. But then say the reception wanted to then transfer an incoming call using this same button, would it still work? As others have stated its a feature on key systems that a lot of clients ask for. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 15, 2013 Report Share Posted March 15, 2013 Aha. So essentially what is needed is an option to prefix the number with *90 on the BLF buttons? That sounds easy... Quote Link to comment Share on other sites More sharing options...
metwest Posted April 3, 2013 Author Report Share Posted April 3, 2013 Aha. So essentially what is needed is an option to prefix the number with *90 on the BLF buttons? That sounds easy... Confirmed as fixed in 5.07. Any chance of getting that BLF combination with it in 5.08 ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 3, 2013 Report Share Posted April 3, 2013 Did you try "intercom"? That actually does prefix the monitored extension with *90. As far as I can tell it does what you need? Quote Link to comment Share on other sites More sharing options...
metwest Posted April 3, 2013 Author Report Share Posted April 3, 2013 Intercom still has no busy light. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 4, 2013 Report Share Posted April 4, 2013 You are right. We need to take the BLF functionality and just put the *90 in front of it. Let see if we can get that into 5.0.8. Quote Link to comment Share on other sites More sharing options...
hosted Posted April 5, 2013 Report Share Posted April 5, 2013 yea! Quote Link to comment Share on other sites More sharing options...
metwest Posted April 7, 2013 Author Report Share Posted April 7, 2013 yea! Working in 5.08 confirmed =) Thanks guys! This may seem like a little thing but I get a lot of requests for this. =) Quote Link to comment Share on other sites More sharing options...
hosted Posted April 7, 2013 Report Share Posted April 7, 2013 Working in 5.08 confirmed =) Thanks guys! This may seem like a little thing but I get a lot of requests for this. =) does it have the same issue with BLF lights staying on? (with stable snom firmware) Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted April 7, 2013 Report Share Posted April 7, 2013 Is it same like the regular BLF, just with a *90 in front of the number. So yes, 100 % the same behavior :-S Quote Link to comment Share on other sites More sharing options...
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