djanjic Posted March 10, 2014 Report Share Posted March 10, 2014 I have a similar situation as the posts in these topics: http://forum.vodia.com/index.php/topic/6370-service-flags-for-extension-mailbox-greetings/ http://forum.vodia.com/index.php/topic/1807-daynight-routing-and-lunch-routing/ Our customer wishes to direct AA Monday - Friday to an IVR greeting # 1 and Weekend Saturday - Sunday AA to an IVR greeting # 2 Can we use only one service flag for this? Right now we have it as: Mon-Friday 9- 5PM Saturday Sunday Service Flag 600 and in AA IVR greeting # 1 How can we trigger AA IVR greeting # 2 during the weekend? Quote Link to comment Share on other sites More sharing options...
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