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McFone

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Posts posted by McFone

  1. Hi,

    we have a problem with FAX2Email, the sender always gets an error.

    We have tested the 59.2-59.5 Linux Debian 64 bit versions, it is the same for all of them.

    Has anything changed in the settings?

    thanks

     

     

     

  2. Hello,

    how to connect to the API, we tried localhost and public IP and it aborts with the following error message.

    root@labvodia:~# curl -u admin: GET -D - http://localhost:8080/rest/domain/vodia/user_settings/20
    curl: (6) Could not resolve host: GET
    curl: (7) Failed to connect to localhost port 8080: Verbindungsaufbau abgelehnt

     

    root@labvodia:~# curl -u admin: GET -D - http://PublicIP:8080/rest/domain/vodia/user_settings/20
    curl: (6) Could not resolve host: GET
    curl: (7) Failed to connect to localhost port 8080: Verbindungsaufbau abgelehnt

     

    thanks

     

     

  3. Hi,

    what's the best way to transfer an address book from external source to Vodia, in Vodia you can do so by importing for the the domain and USER interface.

    Is there also a way over an API or file 

    thanks

     

     

     

  4. Hi,

    the web interface of the phone only displays data, you can't change it here.

    Profile rule is the pnp_cisco. xml, which entries are to be changed?

    In the phone I set the TFTP server to the IP of the hosted Vodia and set the MAC and open for provising in the Vodia, unfortunately without success.

    How do I get Cisco to the Vodia?

    thanks

     

  5. Hi,

    this setting is not effective, the domain admin can change everything and add new trunks
     

    thanks

    Domain Admin Permission

    These settings allow the administrator to restrict certain functions from the domain admin:

    • Allow domain admin to change trunks: If this setting is disabled, the domain admin will be unable to change the trunks that have been configured for the domain.

     

  6. Hi,

    in case of a transfer blind or attendant the correct numbers are displayed after the transfer on the phone under the callhistory and  the list shows the internal and external numbers it works ;-)

    If you look at the callhistory in the User Portal GUI from the extension on which the call was placed only the internal extension are listed and not the external number as on the phone.

    Version 57.0 Debian 64

    thanks

     

     

  7. Hello,

    it is still possible to overwrite admin settings for the the SMTP server in the domain, the settings can only be found in the admin and not in the domain V59.1 Hosted.

    thanks

     

    Update

    Found in the Domain Settigs the SMTP Server ;-)

     

    This setting is missing in the domain

    Name der Domäne für EHLO:
     

     

  8. Hello,

    after the change of the copyright, the system is no longer accessible a message with a error comes up

    File welcome. htm not found.

    Please ask your system administrator to check the log file.

    How can you copy the fixed page welcome from another system to file level or what could be the reason for it?

    thanks

     

    Update

    with http://Pbx_IP/rawlogin.htm access to the pbx is ok and delete the changes in welcome and we can access normal.

    The question is what is wrong if the changes are made in welcome (copyright)

     

     

     

     

  9. The outbound dialing feature is not clear for us.

    The numbers in the list are processed by the system, if the call is successful press # and the system sets an OK is working 

    If the call is not accepted or was not successful you can press * to move it to the back but the * has no function for us, how to use this

    How to count the Attempt we have no number here

    Any setup to display the name (from the list) on the phone it makes sense that the name of the caller is shown on the display

     

    thanks

     

     

  10. Yealink

    The assignment of buttons is possible with yealinks in extension level GUI / Domain and user portal.

    For an update of the buttons or a new assignment, it is mandatory to activate open for provisioning.

     Workaround:

    The only workaround is to assign the buttons via the domain admin, not practicable for companys with many employees.

     

    Snom

    If the Snom is set via extension level GUI in the domain, no changes to the button will be made in the user portal and no more again in the extension level GUI.

    Workaround

    Only make changes and reassignments in the user portal then the buttons are set correctly.

     

    Bug Analysis

    The DND and Redirection Button Assignment shows an error, you switch on the function for example Redirection by pressing a button, but the lamp is not switched on.

    If you save the buttons without changing them again, the lamp is activated, the same for switch off the function, the lamp does not turn off until you press save button again.

     

    Polycom

    The buttons can be assigned in the user portal and extension level GUI, a transfer can only be started via a reboot on the extension level.

    Feature request / Bug Analysis

    The Polycom phone vvx has the function reboot and update in the menu / firmware, the buttons are transferred right the buttons after a reboot,  the extensions are then displayed as non-registered, with a red cross after the reboot and one is registered,

     After 1 hour these extensions will be displayed as registered again!

    Workaround

    Wait 1 hour and all extension are registered

    Update:

    If we set "Expiry for dialog subscriptions (s):"  to 60, the extension will be registered again in real time

    What impact does the very fast updating of the dialog on performance, stability, etc.?

     

    User Portal

    Missing Button List Entries

    missing in the user portal, list entry pickup group

     

    thanks

     

  11. ok, sound is good ;:)

    The parameter is not described in the docu how this is used

    If a value of 100 is entered here, it means that every month on the 01st this value will be set for "all" domains in a hosted or we set a date and the value in the domain is use.

    thanks

    Update:

    Just seen the domain can be selected, so that only the question is open is the loading always done to the 01. of the month

  12. Hi,

    a current example, the boss doesn't want its calls from other extension to be pickup.

    We have entered in the field under user or extension level "Permissions to monitor this account:" : 40

    This should prevent the 40 from monitoring and pickup, this feature is not working for us Version 58.4

    We can still monitor the extension and pickup the value is not saved

    You can save the value, we are under the admin account in the extension level of the domain

     

    thanks

     

     

     

  13. Hi,

    is there a possibility to protect an extension (Monitoring/Pickup) from another extension as admin, we found these settings but they have no effect

    • Watch the calls of the following extensions: This feature allows users to watch the presence of an extension(s). The system will automatically generate configuration files of the extensions specified. Note: Wildcard patterns are permitted in this field. If only a star is used, the system will place all extensions of the domain into its call-watching list.
    • Watch the presence of the following extensions (* for all): This setting is similar to the previous setting, but it doesn't provision calls. Instead, it asks the device to subscribe to the presence state of the listed extensions. The system will forward the presence state of the phones, but the phones themselves will be responsible for generating the presence information.

     

    • Permissions to monitor this account: This setting allows the administrator to specify the accounts that a user is permitted to see the status of, including active calls. By default, all extensions are allowed to see the status of other extensions. A user can either list the extensions (e.g., 511, 518, 523, 522, 513) or use wildcards to match multiple extensions (e.g., 5*).

    This feature not found in the Domain under Extension

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