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mattlandis

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Posts posted by mattlandis

  5. Items to be aware of when going to V4

    in New Features/Versions

    Posted

    some of these are mentioned in the pbxnsip upgrade advisory, some are not:

     

    #0 - backup your pbxnsip config and exe file.

     

    #1-get your v4 key FIRST because your v3 key will not work. (schedule key request day before upgrade)

     

    #2-note that v4 PNP will upgrade your snom phones to v8 when they reboot by default.

    #2B - my experience was that some options in the snom "Menu" button did not work correctly until on v8.

    #2C - note! you will no longer be able to press the ? button on snom phones to see the firmware version and IP address (rrgg) Now you have to press Settings > 5 >1

    #2D - v4 pbxnsip will change the snom login password. (admin/password is new credentials). This will unhinge flexorCTI app or other such apps.

     

    #3-My experience is that the WAC renders properly only on IE 8 (not IE 7)

  7. Version 4 RC

    in Announcements

    Posted

    I saw the new feature in v4 where you can select a bunch of extensions and reboot them. Very cool concept and it will be great once it works. It doesnt work for me? is it just me?

     

    Matt

  10. Version 4 RC

    in Announcements

    Posted

    WAC parking:

    call parking using WAC menu. it calls back the extension doing the parking on another line? kinda weird--probably not intentional? Also same not so good UI/UX (user experience) in that menu ...u don't know you actually clicked the menu.

     

    also would be good to indicate the parked call on the WAC? Ideally a way to handle the calls.

     

    Matt

  12. Version 4 RC

    in Announcements

    Posted

    on the WAC (with IE8, only browser that roughly works for me with WAC) on the "Actions" menu for "My Calls". How do I get the menu to say down so I can click on option? Every so often if i double click it stays down...

     

    Matt

  14. Version 4 RC

    in Announcements

    Posted

    feedback--i love the phone handset experience when the WAC dials another extension: it beeps your own extension and starts ringing right away. Very nice user experience. cool.

     

    The WAC UI for dialing still requires help- first you when you position your mouse over the little red triangle the cursor turns to a four-way arrow (move cursor) , then when you click on "Initiate Call" there is no visual/or any indication you clicked it correct. You tend to do it twice then you have 2 calls going to the same ext...not good UI or UX.

     

    I was wondering how you will get a good UI/UX on the WAC using web. I think you are actually getting there. So- very cool. The big benefit is that the WAC works on Mac, Linux and basically what ever...so that is really good.

     

    windows pbx and Mac:

    http://windowspbx.blogspot.com/2010/04/win...mac-making.html

     

     

    just some feedback

    matt

  15. Version 4 RC

    in Announcements

    Posted

    also, not to be complaining, but on the WAC icons: are my eyes bad? or can anyone else read DND, AG and Busy? almost need to pull out the manual to see what they are telling us? Just a suggestion.

     

    Matt

  16. Version 4 RC

    in Announcements

    Posted

    Also on RC, I can't seem to change the DND status and agent status from the xml menu on the the snom phone.

     

    matt

     

    update--once i upgrade to v8 now the DND works, but agent status xml doesn't.

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