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Vodia support

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  17. Provision a Snom 710 for SnomOne 4.

    in General Setup

    Posted

    4.5 does not support 710 plug and play unfortunately this unit came out after 4.5

    If this is urgent, I would encourage you to purchase version 5, under http://www.snomone.com/versions " Premium 5 bundle" if that's what you require?

    This will include future update for version 5 bug fixes and new features.

    If you need instructions on how to upgrade or purchase a license please let us know and we can guide you through this process.

    Best regards

  19. forgot password

    in Web Interface

    Posted

    Hi, did you try this approach?

     

    How to use the reset button

    The reset button on the snom ONE serves two purposes: First of all, it is a way to reboot the system without disconnecting the power. In order to do, push the button (and release it quickly after the pushing). The LED on the box will start blinking fast and then after 4 seconds start rebooting. Secondly, you can use the button to factory reset the system. After pushing the button, wait until the LED starts blinking fast. During the fast blinking period (about 4 seconds), you have to push the button three more times. Then after the blinking is over, the system will detect that a factory reset is desired and execute it.

     

    other solution would be to ssh into the unit..

  22. Phone provisioning techniques

    in Extension Setup

    Posted

    Please check the inline...

    > in general, what phone features / settings does SnomONE

    support?

    we support many functions of PBX's out in the market today.

    We support from hold, transfer,buttons, intercom, LDAP basically all the functionality the snom phone as to offer.

    Please check http://wiki.snom.com

    How do you select and map specific features?

    http://www.snomone.com/documentation/buttons

    > how do you make a custom config file for a specific phone?

    Can you give us a example? What would like to custom on the snom phone?

    there are a few SNOM phone files, but no notes about how
    to create your own file for any brand phone

    http://wiki.snomone.com/index.php?title=Modifying_Plug_and_Play_Files

    Currently we only support snom phones for modification.

    > what is the file format for PnP? I think it's html, but

    what is the internal format?

    XML Format .The files that the snom phones are looking are listed here

    http://snomone.com/downloads/snomONE_online_book.pdf page 225


    > how do you map a button to a function / feature?
    for example, how do you determine the button's
    internal number?

    http://www.snomone.com/documentation/buttons

    Internal number??

    What set of features is available?

    Please check Button Types on this link.

    http://www.snomone.com/documentation/buttons

    how do you config shared appearances; for example,

    - a busy-lamp field [bLF]?
    - shared line appearances?

    http://www.snomone.com/documentation/buttons

    > how do you use a smart screen such as several phones
    from Grandstream, Panasonic, Yaelink and others have?
    I assume there's an XML mapping scheme, but where? How
    can you pass-through Internet/Web applications to the screen?

    Currently we do plug and play with Yealink phones, Grandstream and Panasonic if possible will be next on the list.

    Here is list of what support today.

    http://wiki.snomone.com/index.php?title=3rd_Party_Devices

    > how do you display a scrollable / searchable contact list, with
    edit features at the phone?

    Searchable contact is support today it's called LDAP

    You can enter your contacts in the domain address book these contact should show up when you press the directory button.

    can be done per extension or on the domain level

    http://wiki.snomone.com/index.php?title=Domain_Address_Book

    http://wiki.snomone.com/index.php?title=LDAP

  23. Transferring Call-Information Display

    in Call Treatment

    Posted

    It's difficult topic, the agent transferring the call must announce this information, Once the call leave the hunt group the PBX will just use the incoming name or DID.

    This would be even more difficult when the call is transferred again.. at a glance it sounds like a feature request but will bring other issues when manipulating the From field.

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