Snom D315 IO provisioning not working

[almoondsllc]

Hello,

I just installed the last version of Vodia and I'm trying to do provisioning with a Snom D315 in the LAN but is not working, vodia logs reports:

Web Server: File snomD315/snomD315-firmware.htm not found

And then nothing else.

Phone is this:

https://www.snom.com/ip-phones/desk-phones/d3xx-series/snom-315-desk-telephone/

with firmware version:     snomD315-SIP 8.9.3.46

Vodia PBX version: 60.0.1 (Debian64)

I checked almost everything but it doesn't work, what can I check? Thank you for any tips.

 

Regards,

Alessandro Marzini

[Support]

Hi,

 

Is the PBX server on the LAN as well? What do you see in the Admin level 9 logs ? If everything is correctly setup you should see the devices in the Admin > Phones > Lan devices.

Hope you have gone through this page https://vodia.com/doc/pnp_lan_prov

[almoondsllc]

Yes the server is on the LAN as well and this is what I see:

But when I reboot the phone, in the phone I found only this (192.168.178.113 is the pbx address):

 

 

and in the log I've this:

 

[Support]

Hi,

 

Looks like it worked on our 60.0 over here.

Here are the admin level logs:

[5] 16:08:30.889	PROV:	Identified prov/snom300.htm by pattern snom???.htm
[9] 16:08:30.889	PROV:	Provision for User-Agent Mozilla/4.0 (compatible; snom300-SIP 8.7.3.25.9 1.1.3-u)
[8] 16:08:30.889	PROV:	HTTP: Received request for file snom300.htm from 192.168.123.26
[8] 16:08:30.890	PROV:	PnP: Extracted MAC for file snom300.htm
[9] 16:08:30.890	PROV:	Filter configuration file snom_redirect.xml
auth: false body: content-type: text/xml filename: snom300.htm host: 192.168.0.144 http: true https: false ip: ({ mac: macauth: false match: 300 resource: /snom300.htm user-agent: Mozilla/4.0 (compatible; snom300-SIP 8.7.3.25.9 1.1.3-u)
[7] 16:08:30.890	PROV:	File snom_redirect.xml was rendered without a user
[8] 16:08:30.891	PROV:	HTTP: file snom300.htm based on template snom_redirect.xml is sent to 192.168.123.26
[9] 16:08:30.967	PROV:	Provision for User-Agent Mozilla/4.0 (compatible; snom300-SIP 8.7.3.25.9 1.1.3-u)
[8] 16:08:30.967	PROV:	HTTP: Received request for file snom300-000413280753.htm from 192.168.123.26
[8] 16:08:30.968	PROV:	PnP: Extracted MAC 000413280753 for file snom300-000413280753.htm
[8] 16:08:30.968	PROV:	Provisioning file snom300-000413280753.htm looking for MAC 000413280753
[8] 16:08:30.970	PROV:	PnP: Using the credentials of 448@vodia for file snom_300.xml
[9] 16:08:30.971	PROV:	Filter configuration file snom_300.xml
auth: true body: content-type: text/xml filename: snom300-000413280753.htm host: 192.168.0.144 http: true https: false ip: ({ mac: 000413280753 macauth: false match: 0 model: 300 resource: /prov/snom300-000413280753.htm user-agent: Mozilla/4.0 (compatible; snom300-SIP 8.7.3.25.9 1.1.3-u)
[8] 16:08:30.974	PROV:	HTTP: file snom300-000413280753.htm based on template snom_300.xml is sent to 192.168.123.26
[9] 16:08:31.065	PROV:	Provision for User-Agent Mozilla/4.0 (compatible; snom300-SIP 8.7.3.25.9 1.1.3-u)
[8] 16:08:31.065	PROV:	HTTP: Received request for file snom_cert-000413280753.xml from 192.168.123.26
[8] 16:08:31.065	PROV:	PnP: Extracted MAC for file snom_cert-000413280753.xml
[9] 16:08:31.066	PROV:	Filter configuration file snom_cert.xml
auth: false body: content-type: text/xml filename: snom_cert-000413280753.xml host: 192.168.0.144 http: true https: false ip: ({ mac: macauth: false match: resource: /prov/snom_cert-000413280753.xml user-agent: Mozilla/4.0 (compatible; snom300-SIP 8.7.3.25.9 1.1.3-u)
[7] 16:08:31.066	PROV:	File snom_cert.xml was rendered without a user
[8] 16:08:31.067	PROV:	HTTP: file snom_cert-000413280753.xml based on template snom_cert.xml is sent to 192.168.123.26

 

 

And this is the setting  from the web GUI of the phone. 

 

Maybe you can switch the firmware on the phone and try it again?

Flash the phone, switch the PBX into the incognito mode, reboot the phone and then it should show up in the LAN devices.

[almoondsllc]

...and is a Snom D315? If yes, which firmware?

[Support]

Hi,

 

We tested it on snom300-SIP 8.7.3.25.9

[almoondsllc]

Well, my problem is with the new Snom D315 (snom300 is not in production anymore), with the old snom300 I'm sure everything is working perfect :\

[Support]

Hi,

 

Well, we don't have that exact model in the lab as it's not used much so we tested on the closest one. Which would you like us to test it on, closest to that one?

[almoondsllc]

Yes I would like if you can test the snomD315 model, can you "simulate" that model in some way? Or how I cab debug the problem? Anyway I'll make other tests, maybe the problem is because I'm using vodiapbx in a kvm machine (but I'm using bridge functionality so everything should be fine).

[Support]

Hi,

 

Yes, that can be simulated by using the software called "Postman"

Or you can get chrome extension https://chrome.google.com/webstore/detail/user-agent-switcher-for-c/djflhoibgkdhkhhcedjiklpkjnoahfmg?utm_source=gmail

[Vodia PBX]

Maybe the pattern was just missing in the pnp_snom file. You can try to edit the pnp_snom.xml file in the templates web page, like this (notice the snomD31?):

  <file name="snom_300.xml" encoding="xml">
    <pattern mac="8">snom30?-############.htm</pattern>
    <pattern mac="9">snomD30?-############.htm</pattern>
    <pattern mac="9">snomD31?-############.htm</pattern>
    <prefix>true</prefix>
    <vendor>snom</vendor>
    <anonymous>true</anonymous>
    <protocol>tftp,http,https</protocol>
  </file>

We will include this in the next build, so please after updating just revert the file then.