Rameshkumar Posted August 29, 2019 Report Share Posted August 29, 2019 Hi, I'm using Vodia version 63.0.5. In Agent group option "Send daily CDR report at (24 hour format, 15 minute intervals)" I defined time to send at 12:30 but it's not sending. I tried different time like 12:00, 12:30, 12:45 but none of them worked. If I click on Try above I receive CDR at the same time. Please advise Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted August 29, 2019 Author Report Share Posted August 29, 2019 I also enabled log and it just say below. [5] 13:15:30.276 APP: Sending midnight email for 200 Here 200 is agent group. Quote Link to comment Share on other sites More sharing options...
Support Posted August 30, 2019 Report Share Posted August 30, 2019 Thanks for bringing this to our attention. We will update this thread with more information about this ASAP. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 1, 2019 Report Share Posted September 1, 2019 Well are other emails going out so that we can exclude general email problems? Is the email destination in the right format? Quote Link to comment Share on other sites More sharing options...
Rameshkumar Posted September 6, 2019 Author Report Share Posted September 6, 2019 Hi, yes email part is working good. System generate email at midnight. only this part "Send daily CDR report at (24 hour format, 15 minute intervals)" is not working. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted September 9, 2019 Report Share Posted September 9, 2019 There should be a try button - can you turn on email logging to 9 and then hit the try button? Anything obvious in the log? Quote Link to comment Share on other sites More sharing options...
Cld007 Posted October 3, 2019 Report Share Posted October 3, 2019 We experienced this issue also. We found that leaving this field blank was the solution. The pbx will then send the agent group email at midnight Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted October 4, 2019 Report Share Posted October 4, 2019 Oh what did you put into the field? Maybe there was something the backend did not understand which would explain why the email never went out... Quote Link to comment Share on other sites More sharing options...
Byron Paul Posted May 1, 2020 Report Share Posted May 1, 2020 +1 Just added the time of day e.g. 18:30 and no emails, removed and midnight emails work again. Version: 65.0 / Centos 7 Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 1, 2020 Report Share Posted May 1, 2020 Looks like this is an area that needs to be revisited. Especially the possibility to send out weekly and monthly emails should be very useful in many environments. Quote Link to comment Share on other sites More sharing options...
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