Musarano Posted November 11, 2019 Report Share Posted November 11, 2019 Hi every single month when my customer IP changes, i need to manually add it to the firewall to be able to manage the registration of the device. Does this make sense for you? (I know the PBX of the clients (Grandstream) is behind a NAT) 166.172.190.139/32 Blocked (SIP/UDP) REGISTER 4300@sss.server.net 146 sec 166.172.190.139:46704 Enabled (SIP/UDP) REGISTER 4300@sss.server.net 18 sec I have set the maximun counts/numbers in settings under access in vodia, but nothing changes, vodia keeps blocking the registration, until i add the whitelist. I also suspect a bad password, but, is mostly unliked it. But i will check, soon i have access to customers PBX Meanwhile i posted it. Thank You Quote Link to comment Share on other sites More sharing options...
Support Posted November 11, 2019 Report Share Posted November 11, 2019 Which version of the PBX are you on? Because on the latest version (63.1) we've made the PBX lot smarter about this. Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 11, 2019 Author Report Share Posted November 11, 2019 Hi I have: Software version 63.0.5 (Win64) Build date Aug 23 2019 20:16:51 Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 11, 2019 Author Report Share Posted November 11, 2019 Where can i find the latest version releases? I been looking in: https://doc.vodia.com/releasenotes630 Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 11, 2019 Author Report Share Posted November 11, 2019 If i go to vodia maintenance+software update, the most recent at the top of the list, is this one: 63.0 https://doc.vodia.com/releasenotes630 7/12/2019 Hope this helps Quote Link to comment Share on other sites More sharing options...
Support Posted November 11, 2019 Report Share Posted November 11, 2019 Download link: http://portal.vodia.com/downloads/pbx/version-63.1.xml Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 12, 2019 Author Report Share Posted November 12, 2019 Hi Im applying this to the maintenance, but only gives me: Software update failed. In a moment gave me 2 of 4 and then back to Software update failed. and keeps there. Im using this url instead of any from the list withing vodia: http://portal.vodia.com/downloads/pbx/version-63.1.xml I also tried: https://doc.vodia.com/releasenotes631 following pattern bellow. Version Release Notes Date 63.0 https://doc.vodia.com/releasenotes630 7/12/2019 62.0 https://doc.vodia.com/releasenotes620 11/9/2018 61.0 https://doc.vodia.com/releasenotes610 7/13/2018 Perhaps im doing something wrong? Should i manually download / rename files inside the folders? Thank You Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 12, 2019 Author Report Share Posted November 12, 2019 Neither of this two files seems to be found either: <file name="pbxctrl.exe" type="executable" build="Apr 18 2019" os="Win32" hash="" link="http://portal.vodia.com/downloads/pbx/win32/pbxctrl-v63.1-32.exe" rename="pbxctrl-old"/> <file name="pbxctrl.exe" type="executable" build="Apr 18 2019" os="Win64" hash="" link="http://portal.vodia.com/downloads/pbx/win64/pbxctrl-v63.1-64.exe" rename="pbxctrl-old"/> Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 12, 2019 Author Report Share Posted November 12, 2019 I had to do a restore of the server, since the vodia process got corrupted someway.. Will wait for your directions after. Thank You Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 12, 2019 Report Share Posted November 12, 2019 We simply don't have DNS-based whitelisting yet. Also not in the daily builds. Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 12, 2019 Author Report Share Posted November 12, 2019 Thank You, for the info. And how about the upgrade to 63.1 ? i havent been unable to achieve this either in fact, i ended up corrupting it, needing to restore the whole system to get it back to the prev. day. Any help, greatly appreciated. Quote Link to comment Share on other sites More sharing options...
Support Posted November 12, 2019 Report Share Posted November 12, 2019 Not sure how the update ink would corrupt your system. It will either go through or it won't. Please let us know from the webclient Admin level 9 logs what error is it giving you when upgrading fails. Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 12, 2019 Author Report Share Posted November 12, 2019 Hi ! It wasnt the line given to me with the url. But the click on the 630.xml i press that sent the vodia to a prev. downgrade that seemed never allowed to recover from there ( as i said, i ended up corrupting it ) But its now working as the prev. day before that. I will try to apply the upgrade late tonite again. And keep you posted. But, if i want to manually download the .exe, wont find the page etc.. (or is it supposed to behave this way for security perhaps? not allowing external direct access?) Example: http://portal.vodia.com/downloads/pbx/win32/pbxctrl-v63.1-32.exe http://portal.vodia.com/downloads/pbx/win64/pbxctrl-v63.1-64.exe Quote Link to comment Share on other sites More sharing options...
Support Posted November 12, 2019 Report Share Posted November 12, 2019 http://portal.vodia.com/downloads/pbx/dat/pbxctrl-63.1.5.dat http://portal.vodia.com/downloads/pbx/win64/pbxctrl-v63.1.5-64.exe Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 12, 2019 Author Report Share Posted November 12, 2019 Hi again, Do i need to place the .DAT in here?: The .EXE gives me a 404 error. Software Update Please enter the URL for a software update XML file in the URL below. During the update and after that update you can continue using the system. Note that after the software update that updated the PBX software itself, you have to restart the PBX or schedule a reboot. Loading voice prompts do not require a restart of the PBX. URL: Save Quote Link to comment Share on other sites More sharing options...
Support Posted November 12, 2019 Report Share Posted November 12, 2019 This needs to be placed there: http://portal.vodia.com/downloads/pbx/version-63.1.xml Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 13, 2019 Author Report Share Posted November 13, 2019 Hi The upgrade didnt worked, VodiaPBX could not start the service. I needed to rollback a copy of the full folder made before upgraded with the above file. In windows this is what the evern handler shows under application: Faulting application name: pbxctrl.exe, version: 0.0.0.0, time stamp: 0x5dcad419 Faulting module name: opus.dll, version: 6.3.9600.19478, time stamp: 0x5d6aa558 Exception code: 0xc0000135 Fault offset: 0x00000000000ecf30 Faulting process id: 0x4a8 Faulting application start time: 0x01d59962780d2ed1 Faulting application path: C:\Program Files\Vodia Networks\Vodia PBX\pbxctrl.exe Faulting module path: opus.dll Report Id: b5c344c3-0555-11ea-80d3-e919d057acdd Faulting package full name: Faulting package-relative application ID: And under system: Faulting application name: pbxctrl.exe, version: 0.0.0.0, time stamp: 0x5dcad419 Faulting module name: opus.dll, version: 6.3.9600.19478, time stamp: 0x5d6aa558 Exception code: 0xc0000135 Fault offset: 0x00000000000ecf30 Faulting process id: 0x4a8 Faulting application start time: 0x01d59962780d2ed1 Faulting application path: C:\Program Files\Vodia Networks\Vodia PBX\pbxctrl.exe Faulting module path: opus.dll Report Id: b5c344c3-0555-11ea-80d3-e919d057acdd Faulting package full name: Faulting package-relative application ID: I wont be able to give you the logs, since the current running system, is back as the previous one running OKAY Hope this helps. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 15, 2019 Report Share Posted November 15, 2019 Obviously the opus.dll is missing. After all, this is not a release just a daily build. The opus.dll is not public available yet. Quote Link to comment Share on other sites More sharing options...
Musarano Posted November 15, 2019 Author Report Share Posted November 15, 2019 oh okay.. I just followed the directions for the upgrade.. So, i will stay with the current version running until??? new notice, or until appears in the upgrade list of versions then? Like a 64.0 ?? Version Release Notes Date 63.0 https://doc.vodia.com/releasenotes630 7/12/2019 62.0 https://doc.vodia.com/releasenotes620 11/9/2018 61.0 https://doc.vodia.com/releasenotes610 7/13/2018 Thank You Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 15, 2019 Report Share Posted November 15, 2019 We are planning to release 64.0 today or at least in the next few days if anything goes wrong. So it might be worth waiting a little bit. Quote Link to comment Share on other sites More sharing options...
Musarano Posted December 30, 2019 Author Report Share Posted December 30, 2019 Hi again! and happy new years eve! Still vodia doing the same, when some customers IPs changes. Vodia keeps blocking them, until i create a new rule for whitelist them. Anything i can do? Thank You Quote Link to comment Share on other sites More sharing options...
Support Posted December 30, 2019 Report Share Posted December 30, 2019 Would white-listing a whole block of subnet be a better solution that will last longer? Quote Link to comment Share on other sites More sharing options...
Dalton Posted December 30, 2019 Report Share Posted December 30, 2019 Hi! I tried that both the two isps they have switches entirely class a,b net or so. IPs are completely different one from each other.. Don't know what else to do.. Thx anyway. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 31, 2019 Report Share Posted December 31, 2019 If the PBX keep blacklisting the address there must be something wrong. How many attempts does it tolerate? Maybe that number was set accidentally to low? Usually the automatic blacklisting does not require any attention, also when Grandstream devices are in use. We had a case where a Grandstream had a wrong password stored and it would immediately after being rejected try again, generating something around 100 requests per second. That did cause automatic blacklisting - the solution was to set the right password and everything was fine. Quote Link to comment Share on other sites More sharing options...
Musarano Posted December 31, 2019 Author Report Share Posted December 31, 2019 Thank You GM, i had tried that about 3 times, assigning diff passwords and setting them also at vodia. I will try to update that GS PBX to the latest firmware, and see if this is the main issue. Its complicated, since i dont have clear access to it, but i will try to make contact with them and ask them for the RD creds/ Thank You Quote Link to comment Share on other sites More sharing options...
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