Choicecloud Posted February 19, 2021 Report Share Posted February 19, 2021 We have issues with the Apps, the apps is not auto starting except you go to the App and enable this. Which means we are missing calls from staff extensions. The App should simply work like any other call enable app like WhatsApp or 3CX app that I don't need to daily touch the app for the status to be green and enable. This is very frustrating for the users. Quote Link to comment Share on other sites More sharing options...
Support Posted March 2, 2021 Report Share Posted March 2, 2021 What is the version of the App and the PBX build date that you're experiencing this on? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 2, 2021 Report Share Posted March 2, 2021 So the Android app is not starting automatically? That would indeed be a major problem! We are using mostly Google Pixel and Samsung for testing where this was not a topic so far. Quote Link to comment Share on other sites More sharing options...
Choicecloud Posted March 2, 2021 Author Report Share Posted March 2, 2021 No. The App is not auto starting on Android except you touch the App and interact. we are running the latest PBX 6.7 firmware and Vodia Android App 3.7. Even most ratings and comments on the Android App suggests this still needs a lot of improvements. The iOS App appears to be more reliable but lack features equivalent on the Android App. So there's no consistency in both iOS and Android. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 2, 2021 Report Share Posted March 2, 2021 iOS and Android run a completely different code base. iOS has CallKit which makes the whole VoIP app space a lot more enjoyable, Android has a completely different approach. Because only few users use both Android and iOS, having them look alike is usually not as important as functionality. What Android are you running? What model? Was this installed through the Google Play store? Quote Link to comment Share on other sites More sharing options...
Choicecloud Posted March 3, 2021 Author Report Share Posted March 3, 2021 Thanks for your update. Let's work on improving autto start in Android App. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 3, 2021 Report Share Posted March 3, 2021 7 hours ago, Choicecloud said: Thanks for your update. Let's work on improving autto start in Android App. What Android are you running? What model? Was this installed through the Google Play store? Quote Link to comment Share on other sites More sharing options...
Choicecloud Posted March 3, 2021 Author Report Share Posted March 3, 2021 I am using Android Version 10 running on Samsung galaxy A70. I installed from Google Play store Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted March 3, 2021 Report Share Posted March 3, 2021 When you say it does not auto start, you mean you don't receive calls on it when the screen is off and it just been sitting there? That would be an issue if that is happening because it's working for us and most of our customers, we will have to have more information why that would happen for you. Have you opened a ticket with us for that? Quote Link to comment Share on other sites More sharing options...
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