Brett Davey Posted April 28, 2021 Report Share Posted April 28, 2021 I have received some comments from our team that the App is ringing in their headset from a new incoming call from a hunt group when they are already in a call. Is there a way to stop this behaviour? Thanks Quote Link to comment Share on other sites More sharing options...
Support Posted April 28, 2021 Report Share Posted April 28, 2021 What is the version of the PBX that you're on and the version of the App as well? Quote Link to comment Share on other sites More sharing options...
Brett Davey Posted April 28, 2021 Author Report Share Posted April 28, 2021 10 hours ago, Support said: What is the version of the PBX that you're on and the version of the App as well? Vodia = 67.0.1 Vodia App = 3.5.5 Quote Link to comment Share on other sites More sharing options...
Support Posted April 29, 2021 Report Share Posted April 29, 2021 We're currently looking into this and trying to reproduce this on our end so that we can identify the problem if any. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted May 17, 2021 Report Share Posted May 17, 2021 I am on 67.0.4 and same behaviour. Ringing is audible to everyone currently on the call. Desktop app 3.5.5. I expected there to be call waiting tones.... Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted May 17, 2021 Report Share Posted May 17, 2021 this seems to happen on any desktop app? Zoiper does the same. The current people on the call hears the ringing quite loudly in their ear as well.. A desk phone works normally and you get the call waiting 'beeps' and the current caller hears nothing. Quote Link to comment Share on other sites More sharing options...
Support Posted May 17, 2021 Report Share Posted May 17, 2021 Is there a way that you can send us some PCAP that highlights this issue via support@vodia.com? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 18, 2021 Report Share Posted May 18, 2021 Please keep in mind that "call waiting" is a feature... You can actually disable call waiting for that extension as a workaround, maybe even as a solution. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted September 13, 2021 Report Share Posted September 13, 2021 this does not seem to occur in V68. Quote Link to comment Share on other sites More sharing options...
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