RichardDCG Posted May 15, 2023 Report Share Posted May 15, 2023 This works with an iphone, it also works on the windows app in V69.0.3 .... however, we are using V68.0.30 and have user that use Samsung phones with the mobile app, and will probably remain so until a) V69 is ready for production and b) we can give a valid reason to our tenants why there is such a significant increase in their queue extension costs. Managing Service Flags is an important requirement for us and the only option at this stage seems to be give them admin access to the domain just to turn a SF on and off.. Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 16, 2023 Report Share Posted May 16, 2023 We are watching a few 69 systems that are already in production and 69.0.4 should be ready in a matter of days. It would be much easier to do the service flags through the new user front end instead of trying to back-port it to 68. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted May 16, 2023 Report Share Posted May 16, 2023 being in production and ready for production are 2 different things. And there are other changes that need to be negotiated with clients before we can upgrade. We use call queues in a significant portion of our tenant configs... As it stands V68 is the production version. Is it impossible to have the service flag functionality introduced to IOS app for the Windows app and Android? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted May 17, 2023 Report Share Posted May 17, 2023 1 hour ago, RichardDCG said: Is it impossible to have the service flag functionality introduced to IOS app for the Windows app and Android? Impossible is not a word in our dictionary. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted May 17, 2023 Report Share Posted May 17, 2023 is adding it to V68 in the dictionary? Quote Link to comment Share on other sites More sharing options...
mskenderian Posted May 23, 2023 Report Share Posted May 23, 2023 On 5/11/2023 at 11:26 PM, RichardDCG said: Is this not possible to do on the Windows app either on V68.x.x? It works on V69.0.3 but that is not a production version and there are also some cost changes we would need to be able to explain to our users before we can 'upgrade'. Manageing the Service Flags is an important function for us. What cost changes? Has pricing changed? Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted May 24, 2023 Report Share Posted May 24, 2023 3 hours ago, mskenderian said: What cost changes? Has pricing changed? if you use queues then you have to use an 'Agent Extension' in V69, and this costs more than a regular extension that is used in V68. Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted May 25, 2023 Report Share Posted May 25, 2023 On 5/17/2023 at 10:20 AM, Vodia PBX said: Impossible is not a word in our dictionary. It's a pretty useful function that is missing from the Windows and Android apps. Will this be added to V68 or no? Quote Link to comment Share on other sites More sharing options...
RichardDCG Posted June 26, 2023 Report Share Posted June 26, 2023 V68.0.30 - Is it impossible to have the same service flag management functionality that was introduced to IOS app for the Windows app and Android? Managing 'night switching' is a basic requirement, and with the increased use of apps (Windows and Mobile) the need to be able to see the status and manage it is becoming more urgent. I know you can do this in the V69 Windows app, BUT V69 is no where near ready for production yet. Quote Link to comment Share on other sites More sharing options...
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