snom hold - dial tone

[hosted]

using PNP key system emulation...

 

When we put a call on hold after 1 minute (or so) the handset starts giving dial tone again.... why?

[pbx support]

using PNP key system emulation...

 

When we put a call on hold after 1 minute (or so) the handset starts giving dial tone again.... why?

 

Does the call gets disconnected in this case? Otherwise, you may verify the “Dial tone during hold” on the snom http://wiki.snom.com/Web_Interface/V7/Advanced#Audio

[hosted]

no the call seems to be parked just fine. the phone just goes to dial tone after 1 minute. its odd.

 

how do i turn this off in the PNP settings?

[joso]

i used the below setting in my xml file (in the html directory) and rebooted the phone

 

<cw_dialtone perm="">off</cw_dialtone>

[hosted]

mind posting that file? or PM?

[reco]

hi nexsip

 

i have snom 320 phones

 

so in my tftp dir i have a file called `snom_320_custom.xml`

 

 

<?xml version="1.0" encoding="utf-8"?>

<phone-settings>

<holding_reminder perm="RW">off</holding_reminder>

</phone-settings>

 

this works for me just fine.

 

reco

[hosted]

im running a little older version so i put this snom_3xx_custom.xml in my html directory.. and it doesnt seem to update.

 

is that wrong?

[Vodia PBX]

im running a little older version so i put this snom_3xx_custom.xml in my html directory.. and it doesnt seem to update.

 

You should see in the log file of the phone what file it is trying to fetch.

[hosted]

yea but im trying to add these setting to the PNP that the phone gets.. isnt that what the custom file is for?

[Vodia PBX]

yea but im trying to add these setting to the PNP that the phone gets.. isnt that what the custom file is for?

 

There are different layers here... The PnP parameters are for decisions that the admin has to take when using the standard PnP procedure. The custom file is for those "millions" of settings that usually not neccessary; this is just to provide more flexibility. Most admin would never use the custom files.

[hosted]

yes, an i want to and its not passing the setting to the phone. so what am i doing wrong? running 3023

 

and I have this snom_3xx_custom.xml in my html directoy

 

<?xml version="1.0" encoding="utf-8" ?>

<phone-settings>

<holding_reminder perm="RW">off</holding_reminder>

<rtp_keepalive perm="RW">on</rtp_keepalive>

<time_24_format perm="RW">off</time_24_format>

<date_us_format perm="RW">on</date_us_format>

</phone-settings>

[Vodia PBX]

yes, an i want to and its not passing the setting to the phone. so what am i doing wrong? running 3023

 

and I have this snom_3xx_custom.xml in my html directoy

 

The XML looks fine. The question remains if the phone loads it (or tries to), you can see that in the log of the phone. If not, you might have to move to a newer version - not sure where the additional custom file was introduced.