polycom2080 Posted November 16, 2010 Report Share Posted November 16, 2010 how does the call park work on version 4.2.0.3961 i see an option on Extensions that may use this orbit, and what ever i would fill out it wont take it Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted November 16, 2010 Author Report Share Posted November 16, 2010 as well i see that i cant change the Music on Hold source Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted November 16, 2010 Report Share Posted November 16, 2010 We introduced a new type "Park Orbit". It has pretty much the same functionality like the previous implicit orbit; however you can pick up the call from an extension by just dialling the park orbit number. This one does not "waste＂ ａｎ ｅｘｔｅｎｓｉｏｎ ｌｉｃｅｎｓｅ． Ａｎｄ ｗｈｅｎ ｙｏｕ ｓｅｎｄ ｔｈｅ ｃａｌｌ ｆｒｏｍ ａ ｔｒｕｎｋ ｔｏ ｔｈｅ ｏｒｂｉｔ， ｔｈｅ ＰＢＸ ｗｉｌｌ ｐａｒｋ ｔｈｅ ｃａｌｌ ｔｈｅｒｅ． Quote Link to comment Share on other sites More sharing options...
mattlandis Posted November 16, 2010 Report Share Posted November 16, 2010 We introduced a new type "Park Orbit". It has pretty much the same functionality like the previous implicit orbit; however you can pick up the call from an extension by just dialling the park orbit number. This one does not "waste＂ ａｎ ｅｘｔｅｎｓｉｏｎ ｌｉｃｅｎｓｅ． Ａｎｄ ｗｈｅｎ ｙｏｕ ｓｅｎｄ ｔｈｅ ｃａｌｌ ｆｒｏｍ ａ ｔｒｕｎｋ ｔｏ ｔｈｅ ｏｒｂｉｔ， ｔｈｅ ＰＢＸ ｗｉｌｌ ｐａｒｋ ｔｈｅ ｃａｌｌ ｔｈｅｒｅ． Interesting. Quote Link to comment Share on other sites More sharing options...
Happy Posted November 19, 2010 Report Share Posted November 19, 2010 We introduced a new type "Park Orbit". It has pretty much the same functionality like the previous implicit orbit; however you can pick up the call from an extension by just dialling the park orbit number. This one does not "waste＂ ａｎ ｅｘｔｅｎｓｉｏｎ ｌｉｃｅｎｓｅ． Ａｎｄ ｗｈｅｎ ｙｏｕ ｓｅｎｄ ｔｈｅ ｃａｌｌ ｆｒｏｍ ａ ｔｒｕｎｋ ｔｏ ｔｈｅ ｏｒｂｉｔ， ｔｈｅ ＰＢＸ ｗｉｌｌ ｐａｒｋ ｔｈｅ ｃａｌｌ ｔｈｅｒｅ． So you have to setup a park orbit first, then use that number in the extension setup : how do you setup the orbit ? I checked the manual but it was not very helpfull to me regarding park orbits... Quote Link to comment Share on other sites More sharing options...
Happy Posted November 19, 2010 Report Share Posted November 19, 2010 We introduced a new type "Park Orbit". It has pretty much the same functionality like the previous implicit orbit; however you can pick up the call from an extension by just dialling the park orbit number. This one does not "waste＂ ａｎ ｅｘｔｅｎｓｉｏｎ ｌｉｃｅｎｓｅ． Ａｎｄ ｗｈｅｎ ｙｏｕ ｓｅｎｄ ｔｈｅ ｃａｌｌ ｆｒｏｍ ａ ｔｒｕｎｋ ｔｏ ｔｈｅ ｏｒｂｉｔ， ｔｈｅ ＰＢＸ ｗｉｌｌ ｐａｒｋ ｔｈｅ ｃａｌｌ ｔｈｅｒｅ． Ok, I found the object 'park orbit' and created one. But when I link a button using 'Park Orbit' and the number of the park orbit, it does not park. I am clearly missing something! Quote Link to comment Share on other sites More sharing options...
pbx support Posted November 19, 2010 Report Share Posted November 19, 2010 Ok, I found the object 'park orbit' and created one. But when I link a button using 'Park Orbit' and the number of the park orbit, it does not park. I am clearly missing something! If you have the "park orbit' account created and you have the button profile(with the park orbit button) assigned to the extension, the parking should work. (Just as a practice, I would set both park and retrieve as star code, say *85). Just reboot the phone if the buttons were not updated properly. There seems to be some issue with the moh on park orbit. We are looking into it. What OS are you using? (for the moh fix) Quote Link to comment Share on other sites More sharing options...
Happy Posted November 22, 2010 Report Share Posted November 22, 2010 If you have the "park orbit' account created and you have the button profile(with the park orbit button) assigned to the extension, the parking should work. (Just as a practice, I would set both park and retrieve as star code, say *85). Just reboot the phone if the buttons were not updated properly. There seems to be some issue with the moh on park orbit. We are looking into it. What OS are you using? (for the moh fix) We are on W32 (Xp). I did have problems with hold / Retrieve and Park, but after a complete restart of every extension everything seems normal. We have a normal moh when calls are parked in the park orbit. Hope it stays that way ! Quote Link to comment Share on other sites More sharing options...
pbx support Posted November 22, 2010 Report Share Posted November 22, 2010 We are on W32 (Xp). I did have problems with hold / Retrieve and Park, but after a complete restart of every extension everything seems normal. We have a normal moh when calls are parked in the park orbit. Hope it stays that way ! Park orbit account has an option to choose the moh source. If you keep it as the domain default, then the same moh will be played for both regular call hold and call park. But if you choose a different moh source for the parked calls, then that music will be played only for the parked calls. If you are using pbxnsip version, please use http://pbxnsip.com/protect/beta/win32/pbxctrl-4.2.0.3966.exe If you are using snom ONE version, please use http://pbxnsip.com/snomone/beta/win32/pbxctrl-2011-4.2.0.3966.exe Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted November 24, 2010 Author Report Share Posted November 24, 2010 how would it act in a busy office that parks more then 3 calls at the same time? any way to just use ext 150 to park all calls and the pbx will announce that this parked in 150*1 and second par it would park in 150*2 and third 150*3 so like this you just say mike pick up call park 1 and kevin pick up call park 2 and frank call prk 3 and every knows to use the same star code Quote Link to comment Share on other sites More sharing options...
polycom2080 Posted November 28, 2010 Author Report Share Posted November 28, 2010 support any update on this one ? Quote Link to comment Share on other sites More sharing options...
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