hosted Posted January 5, 2014 Report Share Posted January 5, 2014 how can we create a ring all ACD with the new settings? Quote Link to comment Share on other sites More sharing options...
Vodia support Posted January 5, 2014 Report Share Posted January 5, 2014 The only way to call other ACD groups is by using the "Caller in queue" but it's not possible to call multiple ACD. Anymore specifics? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 5, 2014 Report Share Posted January 5, 2014 The PBX starts inviting agents in steps. You can define how many agents are added in each step. However I would keep the numbers relatively low, so that the CPU does not have to invite too many participants at a time. Quote Link to comment Share on other sites More sharing options...
hosted Posted January 6, 2014 Author Report Share Posted January 6, 2014 i think it would be easier from an end user experience to have a ringall option in the drop down instead of a hack. also having an equal distribution would be nice, so everyone gets 1 call before the second calls would ring the agent. Quote Link to comment Share on other sites More sharing options...
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