Alexandre Posted January 30, 2014 Report Share Posted January 30, 2014 Hello, I would like to know why when an anonymous ringer calls, the From-header setting set for an agent queue ceases to work. When calling party number isn't hidden, I have set up the From-header to display "Queue Name (Calling Number), in order to know which queue and number he agent should expect. However, I have noticed that when a caller is calling with a hidden number, unfortunately the pattern does not appear anymore and only Anonmyous appears. Thus, it is not possible to know which service the anonymous caller has called. Indeed, instead of getting "Queue Name (Anonymous)', only Anonymous is displayed. The queue name does not appear. Phone : SPA525G Best regards, Alexandre Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted January 31, 2014 Report Share Posted January 31, 2014 Hmm. Do you have the INVITE that is being sent to the SPA in this case? Especially the From-, To- and possibly other headers lie P-Asserted-Identity. Quote Link to comment Share on other sites More sharing options...
Alexandre Posted February 3, 2014 Author Report Share Posted February 3, 2014 How can I check that ? From the phone or from the PBX ? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted February 3, 2014 Report Share Posted February 3, 2014 You can do that in the PBX. For example, see this: http://wiki.snomone.com/index.php?title=Logging_SIP_Settings Quote Link to comment Share on other sites More sharing options...
Sydji Pangan Posted August 2, 2018 Report Share Posted August 2, 2018 Hi, I'm just new in this forum. I am having the same issue. Same as this. Please see attached config of our Pbx. Our Vodia Software version 57.3.9 (CentOS64). Our phone is Yealink T22. Quote Link to comment Share on other sites More sharing options...
Support Posted August 3, 2018 Report Share Posted August 3, 2018 Hi, Are you having the same issue with the caller ID not working when anonymous caller calls? Or is it something else? If it's the same issue, then send us the first INVITE that is being sent to the Yealink phone of yours. Quote Link to comment Share on other sites More sharing options...
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