pbx support

It is a bug in 4.5 and will be fixed in the next version (expected end of the week or early next week)

thanks for the update. Most of our testing for 8.4.35 was done on the recent versions of snomONE (because, 8.4.35 was released much after 4.5.0.1016). Maybe that's why we did not see the issue. But it is something that we may test in our lab. If you are referring to phone to PBX authentication, then use sipuser;domain=pbx.company.com The link seems to have issues here. Generally, it will be http://10.0.1.4:80/prov/snom370.htm

The MAC based PnP should not have had issues with a specific phone version. If the MAC address is assigned to the extension and PBX sees the same MAC address in the packet and if the "Trust MAC..." is set to true, the PBX should have sent identified the extension. We will double check what is going on with version 8.4.35

Thanks. The issue may be the above line. PBX thinks that the MAC address 0004133A5837 is not assigned to any extension.

Are the PBX and phones on the same network in this main location? The point is that we can get & validate the phone's MAC address if they are not coming behind a router. Otherwise, the authentication happens using user name/password that the phone sends. Third option to authenticate is to use certificates. But only 7xx & 8xx phones come with the certs (3xx do not). Other question - have you done any customization to the plug and play files? In any case, if you set the webserver and tftp logging to level9, you will get detailed logs. Either you can PM it to me or post it here. Note that the log you are seeing is not really an error. Some files require the user information when the files are generated and some do not. The files that do not need user information may spit out this log message.

The new attendant console is not ready for primetime or beta at this moment.

Ok, there is a setting on the PBX to avoid the same call being looped around. This is controlled by a global variable called "max_loop". You can change this value either opening the pbx.xml file (you need to restart the PBX after the change) or use the web interface to change it (http://wiki.snomone.com/index.php?title=Global_Configuration_File:). Ex: http://<pbx-ip>/reg_status.htm?save=save&max_loop=50

Due to few issues the WAC was causing on the PBX, we decided to discontinue it. We are working on a windows based attended console at the moment as a substitute for WAC.

Here is the Win32 version http://downloads.snom.net/snomONE/win32/v4.5/pbxctrl-2011-4.5.0.1037.exe

Can you see if there was an INFO message (instead of the PRACK)

I remember there was another port 8722 being used for ssh for SoHo.

Did you already did a wireshark (or any network trace) to see if the response is leaving your application?

Ad-hoc, as the name suggests they are used without any scheduling. Basically, if you want to conduct an "ad-hoc" meeting, you can ask everyone to call into that conference room and perform the meeting.

I do not see multiple privacy headers here. But if it was working till, say, yesterday with the same settings, then I highly doubt PBX started sending extra stuff without any modifications. On the other hand, you can turn off the following lines by choosing "Don't use header" for "P-Charging-Vector:" and "Privacy Indication:", just to see if they changed anything since yesterday. Privacy: id P-Charging-Vector: icid-value=;icid-generated-at=192.168.254.1;orig-ioi=localhost

Only "Scheduled conference" types show up under the user portal for "selection".

Is it possible to post the SIP INVITE going out to the provider?

There is nothing very straight-forward. But in v4.5 versions, you can assign the service flags to the dialplan entries. So, what you can do is to create 2 service flags - 1 for business hours and 1 for outside business hours. After that in the dialplan, create 2 entries with the same pattern/replacement/trunk combination. Assign the above mentioned service flags to each one and select the PIN only for the after business hours entry. That should be a solution for your scenario.

Generally, these things happen if you have some custom html under '/usr/local/snomONE/html' folder or some error happened during the "Web Page control" customization. If you undo the customization, you should get the templates back. You can undo by - ssh to the PBX delete the webpages folder (Make sure you know what changes to make on snom_370.xml and snom_3xx_phone.xml later) delete html folder (if any. Also make sure to backup this folder, if you have other stuff here) restart the PBX Login to PBX web & verify you see all the templates again. Redo the changes on snom_370.xml and snom_3xx_phone.xml

Looking at the log, the call was established only for 21 seconds. PBX sends 200 OK to the phone (760) 2012/2/27 14:50:42 Tx: tcp:192.168.1.10:53201 (860 bytes) SIP/2.0 200 Ok The user at 760 disconnects the call after not getting any media for 15.6 s. 2012/2/27 14:51:03 Rx: tcp:192.168.1.10:53201 (597 bytes) BYE sip:402@192.168.1.26:5060;transport=tcp SIP/2.0 The issue could be anywhere all the way from the remote device/remote network/local network/Gateway/PBX/Phone etc Just curious, is the remote side MagicJack?

Not sure you are supporting your own request or opposing In order to reduce the number of buttons needed, we combined everything into one button. Of course every customer's need need not be the same as everyone else. Anyways, we are working on adding the 'monitor+speed dial' button.

Yes, it is intended behavior. The "time boundaries" are used to say when to call the cell phone.

Oh, no it will not be removed from the server side.

We greatly appreciate your help in this regards! Thank you.

Oh! I did not realize the need for publishing the appliance web access port (5480). Looks like it is needed. Sorry about that. I will update the blog page http://snomone.wordpress.com/ once the OVA is uploaded to the ftp server.

What version of PBX are you using?