Steve B

Hi, Recently I installed snomONE on Windows 7 64 Bit, everything has been going great unless the computer is rebooted or the internet connection is reset. Once the computer has reboot or the internet connection reset, the trunk only comes back up for outgoing calls, not incoming. When I manually hit register, everything is great. Any ideas on what could be wrong? One thing to note is it is double NAT. Thanks! Steve

I will try it on the next build

What I like about ubuntu is the large hcl they have. I use desktop so I can remote into the pbx and use it's web browser to work on the phones.

I had to remove DHCP. DHCP caused an issue with allowing a static to work. After I removed it, it worked fine.

I have been having the same problem, well at least it seems to be the same. When I try to access the files through the web interface at https://mypbxip/prov/snom_3xx_phone.xml?model=snom320 I get: Check the password settings on your device Please ask your system administrator to check the log file. In the log file it says: Invalid Auth from user 112@mypbxip: 400 Check Authorization to the sender I have tried with both the web password and the sip password. PBX version: 2011-4.2.0.3981 (Linux) If I am on the same lan, the PBX is more than happy to give the phone anything it wants. Even old firmwares if you don't update the settings

I understand that part but when I did that, I had to use the username which they pass as the initial caller ID, support got back to me very quick as usual and told me to do this: If you would like perform DID based routing in your SnomOne installation then please visit the trunk configuration page of your PBX, and change the setting “Send call to extension” to: !([0-9]*)!/1!t!100 Note the last portion of the dialplan; which is 100. This will send all incoming calls to extension 100 given if your PBX cannot find a valid match, in terms of DID routing. You may change this value to reflect your PBX’s settings. I will try it when I get my second DID. Does it look right? Thanks, Steve

Hi everyone, I am trying to route multiple DID's on snom ONE with call centric. My PBX only recognizes the account number that is sent from call centric (1777XXXXXXX) and not the DID. They say that the did is sent in the SIP TO header, is there a way I can get this to work with snom ONE?

I have heard of green, but my distributor has not :/ Any word on the MSRP and does it have to be approved by snom or is it open for anyone to buy? I ask because I have some PBX setups that have mixed phones and my customers don't like the whole idea of a * key transfer....

That is what I thought, we put this PBX in last year and didn't realize the manufacture was being cheap. This box goes down once or twice a month now with the escalation of SIP attacks and has no way to block addresses except manually. It came with a three year warranty but the manufacturer says they only have a one year software warranty so if I pay them $400 for second year support they will fix it, so much for buying local. I am thinking of replacing the mobo with an atom processor do you think that might be a better choice?

I have a used PBX that has some semi asterisk based PBX on it that is not secure and I want to stick snomONE on it. It has a Via C3 800mhz processor and a gig of ram, will this be satisfactory for 7 extensions? It will be running centOS, not windows.

You need to download the 32bit or 64 bit linux distro of snomONE for CentOS to start with. After you download the file make sure to login as root (su root) and move the file to the root directory. SSH to the box or open terminal window from the GUI. Make sure you are logged in as root, "su root" then enter the root password. Move to the root directory, where you put the snomONE installer Enter the command ./snomone-CentOS5-2011-4.2.0.3950-x64.bin install The file name will reference the current version so it won't look exactly the same as above. Change your firewall settings as per the attached document. You then can login to your CentOS box's IP or localhost from the CentOS's GUI. I would recommend that you set a key for your SSH instead of a direct username and password. I will be making an install sheet for that in the next couple days.. Configuring CentOS5 firewall for snomONE.pdf

I worked through this with my adapter and here is how I set mine up: Grandstream POTS Adapter: Product Model: GXW4104 Software Version: Program--1.3.4.10 Loader--1.1.3.4 Boot--1.1.3.2 ** Do the FXO line test on all the lines and check AC Impedance, CPT Detection, CID Detect. Check the apply test results automatically and to all ports (unless you are doing one at a time). If your adapter is exposed to the internet change the password under advanced settings. Settings: FXO Lines: - Channel Dialing To PSTN 1. Wait for Dial-Tone(Y/N): ch1-4:N; 2. Stage Method(1/2): ch1-4:1; 3. Min Delay Before Dialing Out: ch1-4:500; FXO Lines: - Channel Dialing to VoIP User ID: ch1-4:1; ## Without a user ID the adapter would not call the pbx, it seems to work with any userid. Sip Server: ch1-4:p1; Sip Destination Port: ch1-4:5060; Channels: Make sure all the channels you are using are set to profile 1. I noticed the audio in was kind of low so upped the RX to 7. Beware that all POTS lines I have dealt with are different and will have to be tuned to your liking. Sometimes the ringback tone is too low and may need to be increased. Profile 1 SIP Server: xxx.xxx.xxx.xxx (PBX IP) SIP Registration: No snomONE PBX: Type: SIP Gateway Direction: Inbound and Outbound Trunk Destination: Generic Sip Server State: Enabled Display Name: Grandstream Domain: xxx.xxx.xxx.xxx "IP of your gateway" No User Name Or Password Accept Redirect: Yes Interpret SIP URI always as telephone number: Yes Send Call To Extension: "The Extension You Use" Make sure you remove the area code out of your domain settings so it does not dial 10 or 11 digits Make sure to have a 7 digit dial plan active that points to the pots adapter.

I am super excited right now because I strolled by snom's website and saw the new snom appliance. It has 9 different configurations from POTS, PRI, T1 etc... Any word on the MSRP or MAP? I have been calling my distributors and they are all at lunch...

I would have to agree with PBXNSIP, try the calls in through the sip trunk and see if the voicemail sounds normal. I would think the incoming gain on the phone lines need to be turned up. I have a sip trunk and all the voicemails are loud and clear from the inside phone and external calls coming in.

Confirmed, it works! Thank you. Any word on the retail pricing for snomOne Green? Will snomONE Green support transfer on other sip devices? I only ask because a lot of my customers have a few non-snom phones and it would be good to incorporate their existing stuff into the system

Thanks JAG! When I went to get the file to do the automatic upgrade for CentOS5, the link is broken. Is there anyone that can fix this?

I was looking on snom's website today and it says there are now 5 non snom sip devices on the free version, 10 on yellow and 40 on blue. Do I have to upgrade my version to get this? How would I got about being a var for pbxnsip?

Sounded fishy because the GUI didn't match up and yea she was trying to sell me on it, didn't bite though, I explained I had to know the phone frontward and backward to be able to sell them to my customers. If I find supporting info I will post it.

I will work on that, my previous voip appliance provider was stating that was what Yealink was using for their firmware with a different GUI. I hope she didn't make me out to be a false information giver :/

Great idea, don't know how to do it but if yealink can use the snom firmware then it shouldn't be a big problem for someone else to figure it out.

Ah, I am sorry I thought you had POTS lines being converted through the patton device. The Stick is a POTS line switchif you had an analog (POTS) line it would answer the line check for CNG (FAX) tone and either send it to the fax machine or the regular voice line if it did not have fax tone. -Steve

Use "The Stick", it senses the CNG tone before it gets to the machine and diverts it to the fax machine. If no CNG tone, it lets it flow through.

Has anyone had problems with iCall Carrier Services coming back with temporarily unavailable on dialed numbers? It seems to be happening to me about 1 out of 4 times and always on certain numbers. In the log it comes back as temporarily unavailable. I am using registration so I am wondering if I need to go to a fixed gateway with them.

Have you double checked your firewall to make sure all the ports needed are open? I had a similar problem on centOS and figured out that I thought I saved the firewall (Which I didn't check until 8 hours of beating my head on the the proverbial wall) settings but didn't. After fixing the issue, all the phones worked just fine. May not work for you but I thought I would pass it along.

Hi PaulP, have you edited the domain and made sure your accounts were higher than 30? I set mine to 500...