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Steve B

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Everything posted by Steve B

  1. Did this change for http://IP/prov/snomxxx.htm ?
  2. There is no other version of AttendedConsole.exe running at the same time or before I start the UC client. I changed the passwords to match and that didn't change anything. Wouldn't making the passwords the same make the SIP password less secure being both the password for the web interface and the sip client? As a note, on my main computer it completely locked up the system when I installed it and when it updated. Currently it locks up on some UC client boots also. The laptop does not have the lock up problem. (Both are 64 bit Win 7) Are there any other prerequisites besides: Windows 7 Visual C++ 2010 Runtime Libraries (x86) Windows Installer 4.5 Microsoft .NET Framework 4 (x86 and x64) .NET Framework 3.5 SP1 Thank you, Steve
  3. It says registered. When I look at the log it downloads my contacts and call history it just isn't displayed in the client. If I press the arrow down for the all contacts, the menu expands but no content. I checked the prerequisites and everything is installed. I have also tried it on my win 7 laptop with the same results. Could it have anything to do with the first attendant console or the m9 softphone being previously installed? I canb take a log for you, just tell me what settings you want.
  4. I went with a Sangoma Vega100 VS0154 and was very impressed with it. This appliance was about $100 more than the card with echo cancellation at my cost but if the main PBX ever had a hardware failure I could just restore a new one from a backup and not have to worry if the T1 card was affected by the main pbx's hardware failure. Plus it is about a 5 minute setup for the appliance once you know how.
  5. I downloaded and installed it. It registered up great and shows good progress! I am currently running PBX 1075. Here is what I have noticed: Calls - Works as described! Phone - Pad works when in call, no problem. I only wish it would pop when a call is made. Messages - Play dials voice mail normally. If you are dialed in and listening to a voice mail and press the x button, it dials the voicemail also and both calls talk simultaneously. Is the X button supposed to be delete? Frequent Contacts - I don't know how this works. It doesn't correspond to my extensions address book, is there something I need to do here? Other Contacts - See Frequent Contacts Call History - Not working Good progress guys cant wait for the finished product! Steve
  6. I would be one happy customer if you did this. Some jobs I have to bid a lesser system in because it will match the phones the customer wants. I for one hate this because, like today, I had a service call to change two phones around on another brand pbx when I had a long trip out of my main service area already scheduled for a different job. If it were a snom system I could have easily walked them through the process over the phone or done it remotely because of the ease of use. This was proven by walking a customer through a setting up a service flag over the phone late this afternoon. 5 minutes later a happy customer. Steve
  7. When you say registration restrictions on third party have been lifted, does this mean we can rigister 20 3rd party on yellow and unlimited on blue? The main snom website and wiki still has 10 on yellow and 40 on blue. I would like an answer from snom personel in regards to this, IMHO arguing with another member that doesn't work for snom doesn't answer anything
  8. Yes yes yes, that would be awesome if you can add download to csv in the next version!
  9. Does this mean the 720 doesn't light up an extra light in SLA?
  10. Make sure your are in the snomONE directory. wget http://downloads.snom.net/snomONE/sheevaplug/v4.5/pbxctrl-sheeva-4.5.0.1075
  11. I am having the same issue with two of my SOHO's, the common issue between them is the ASUS router with Tomato USB. The SOHO is getting the google IP but cant reach it. I think the router is having an IPv6 issue. If I manually assign the IP of smtp.gmail.com (173.194.77.109) it works, at least until the IP moves Is there a way to only request the IPV4 address through DNS until I can get the IT person that installed the routers out there? Thanks guys!
  12. I got it to work! It would not work until I installed the m9 soft phone which downloaded and installed the visual C++ information. I like the look and feel! One thing I noticed was that when I dial a number from the console the computer dialed the number and not my desk phone, is this standard behavior? Is there a way for us to set which way we want to dial, soft phone vs desk phone. A couple things I was wondering: Will we be able to drag and drop calls or transfer in a later release. Will we be able to see incoming calls and pick them up? What does the phone keypad do? Thanks guys and keep up the good work. --Steve
  13. Sometimes I wish I would have read your blog prior to a couple installs but good work and keep it up! Your reviews have been spot on.
  14. I wish I could give you positive feedback on this but IMHO it simply doesn't work. Here are my experiences: 1st install, the console will launch on one windows 7 machine but it will not log in to the server. I have tried uninstalling and re-installing the software but the old settings keep coming back and cannot change them. So I tried installing on another Windows 7 machine (64 bit) and it crashes before it loads. I tried re installing .net 4 client but it still doesn't work. Here is the problem signature: Problem signature: Problem Event Name: CLR20r3 Problem Signature 01: attendantconsole.exe Problem Signature 02: 1.0.0.0 Problem Signature 03: 4f91e78c Problem Signature 04: AttendantConsole Problem Signature 05: 1.0.0.0 Problem Signature 06: 4f91e78c Problem Signature 07: c Problem Signature 08: a Problem Signature 09: System.Windows.Markup.XamlParse OS Version: 6.1.7601.2.1.0.256.1 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 I really want this to work as my clients keep asking for it.
  15. Go here and set the password length to 12 or higher and include punctuation. An example produced would be 644eYaneCa$r which would take a PC about 5 million years to decode per this site.
  16. It sounds like the call waiting dialtone is on. You can add the line <cw_dialtone>off</cw_dialtone> to the snom_3xx_phone.xml and see if that works. Before doing that, login to a phone and change it manually under adavanced-->audio-->Dial Tone During Hold. Change it to off and see if that solves your issue.
  17. Hmmmmm.....do you have access control setup to ban ips that are trying to crack your system? It sounds like what happened to a pbx from another vendor. It didn't have any protection and when a hard attack came all the voice prompts would slow down. All regular conversations were OK but just system stuff had the problem. Have you run wireshark to see if something is sending way too much traffic to the pbx?
  18. They specifcally state 20 for yellow on the 2nd reply in this previous Post. The post is for Beta Corona Austrinid release and leads me to believe there may be changes to blue. I wonder if the info on snom's website is wrong or the post. Another post that says the restriction has widley been removed: Post 2
  19. I thought they removed this from yellow and blue and are only limiting free to (5) 3rd party extensions. If not, I would like to know what this is as it can really effect some bids out there.
  20. So I am installing a new snomONE server with a Sangoma Vega 100 appliance next week. My distributor is really nuts about this appliance so I am going to use it. Has anyone else used these gateways and have any tips?
  21. Have you tested your ram or hard drive? Does the rest of the server work ok?
  22. I noticed that adhoc call recordings are only available in the user login not on the CDR. If we set calls to automatically record, they show up in the call log for that cdr. Is this a bug or was it done that way on purpose?
  23. Did you set up access control to ban failed attempts for seven days? I have been locked out of my PBX before but only for an hour or two.
  24. I would get this error if the port didn't have dial tone. Check for dial tone on port 1 first...and I have some notes below: You have the gateway set to dhcp and the server set to services.alabu.com 5060. I would first give the adapter a static IP (if it doesn't have a dedicated DHCP address, something like 10.0.0.41 255.255.255.0), and I see you have the PBX pointing to an internal IP for the gateway so I assume the internal IP of the PBX is a 10.0.0.x IP? Point the gateway there. You seem to have set up an identity: I don't know what this does but my setup didn't have it. If the above steps didn't work, try deleting the 10002 from both areas. Everything else seems to be the same way I set my config file up. Also, set the Explicitly list address for inbound traffic in the PBX trunk after you get it up and running, if you don't it leaves the system open for someone else to use try and use your PBX.
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