Steve B

Hey guys, I am running snomONE 5.0.4 on Debian 64bit and CSV extension creation is not working. Nothing shows up in the log either. Where do I start on debugging this?

Sorry but I can't give you a free pass on this (no pun intended) The 10 license version was marketed as snomONE free and the software was limited to (2) non snom devices without the transfer ability. It was widely understood that snom was subsidizing the software to sell their phones. I understand the new software license, based upon the marketing and license is for evaluation and have no problem with the pricing for new installations, I actually think it is quite fair.

I agree with snomONE, always have a back up plan with this little device and keep a backup when ever you make changes. The transformer and heatsink are part of this small package which can run a littler hotter under a load.

What if my hardware in the field fails on older installs, kind of hard to tell them, well, you have to pay another $499 for a 10 licence version and an extra $49 for enough concurrent calls to equal the previously free version for which you bought all snom phones to obtain. Lucky for me in this situation, I kept all my installers and upgrades to 1090 I can understand a lot of other people's issues that may not have saved the installers though.

Ok, so that was a waste of time, even in Debian, the Debian script downloads the CentOS pbxctrl file. After looking at the install script "install-debian.sh" the first line says: # # Installer for snom ONE on CentOS # later on it performs the following: # Get the executable: wget $DOWNLOAD_PATH/centos$BITS/pbxctrl-centos$BITS-$VERSION mv pbxctrl-centos$BITS-$VERSION pbxctrl chmod a+rx pbxctrl Even when I download the 64 bit Debian version, the status file says CentOS6, are they the same file? Had to reboot server and the manually downloaded 64 Bit Debian file worked and Status is correct. There is still a problem with the installer script though

Ubuntu is based on Debian, but that is not my point. The Debian install script is downloading http://www.snomone.com/downloads/snomONE/centos64/pbxctrl-centos64-5.0.3 not the Debian 64 bit pbxctrl file, why is that? I will try a fresh install with Debian and see if it does the same thing.

But what about it installing the CentOS PBX Control in Ubuntu, do I need to download the Ubuntu 64 pbxcontrol?

Since you're awake.. I installed 5.0.3 on Ubuntu 12.04.1 with the debian script and at the end of the install it downloaded the CentOS64 pbx-ctrl, is this normal? It seems to work for the web side, haven't installed a license yet. root@BarSYS-ZZH:/# chmod a+rx install-debian.sh root@BarSYS-ZZH:/# ./install-debian.sh Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: ntp : Depends: libopts25 (>= 1:5.12) but it is not going to be installed snomone:i386 : Depends: bash:i386 (>= 2.05a-11) but it is not going to be insta lled E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a s olution). Reading package lists... Done Building dependency tree Reading state information... Done You might want to run 'apt-get -f install' to correct these: The following packages have unmet dependencies: snomone:i386 : Depends: bash:i386 (>= 2.05a-11) but it is not going to be insta lled E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a s olution). --2013-01-22 22:30:52-- http://www.snomone.com/downloads/snomONE/audio/audio_en .zip Resolving www.snomone.com (www.snomone.com)... 46.252.197.164 Connecting to www.snomone.com (www.snomone.com)|46.252.197.164|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 10389084 (9.9M) [application/zip] Saving to: `audio_en.zip' 100%[======================================>] 10,389,084 2.15M/s in 9.3s 2013-01-22 22:31:02 (1.07 MB/s) - `audio_en.zip' saved [10389084/10389084] ./install-debian.sh: line 65: unzip: command not found --2013-01-22 22:31:02-- http://www.snomone.com/downloads/snomONE/audio/audio_de .zip Resolving www.snomone.com (www.snomone.com)... 46.252.197.164 Connecting to www.snomone.com (www.snomone.com)|46.252.197.164|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 14870001 (14M) [application/zip] Saving to: `audio_de.zip' 100%[======================================>] 14,870,001 2.25M/s in 8.0s 2013-01-22 22:31:10 (1.78 MB/s) - `audio_de.zip' saved [14870001/14870001] ./install-debian.sh: line 65: unzip: command not found --2013-01-22 22:31:10-- http://www.snomone.com/downloads/snomONE/audio/audio_mo h.zip Resolving www.snomone.com (www.snomone.com)... 46.252.197.164 Connecting to www.snomone.com (www.snomone.com)|46.252.197.164|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 856238 (836K) [application/zip] Saving to: `audio_moh.zip' 100%[======================================>] 856,238 580K/s in 1.4s 2013-01-22 22:31:12 (580 KB/s) - `audio_moh.zip' saved [856238/856238] ./install-debian.sh: line 65: unzip: command not found --2013-01-22 22:31:12-- http://www.snomone.com/downloads/snomONE/centos64/pbxct rl-centos64-5.0.3 Resolving www.snomone.com (www.snomone.com)... 46.252.197.164 Connecting to www.snomone.com (www.snomone.com)|46.252.197.164|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 12353888 (12M) [text/plain] Saving to: `pbxctrl-centos64-5.0.3' 100%[======================================>] 12,353,888 3.18M/s in 5.2s 2013-01-22 22:31:18 (2.28 MB/s) - `pbxctrl-centos64-5.0.3' saved [12353888/12353 888] Adding system startup for /etc/init.d/snomone ... /etc/rc0.d/K20snomone -> ../init.d/snomone /etc/rc1.d/K20snomone -> ../init.d/snomone /etc/rc6.d/K20snomone -> ../init.d/snomone /etc/rc2.d/S20snomone -> ../init.d/snomone /etc/rc3.d/S20snomone -> ../init.d/snomone /etc/rc4.d/S20snomone -> ../init.d/snomone /etc/rc5.d/S20snomone -> ../init.d/snomone Starting snomone daemon

I don't see it listed anywhere or I am blind, how many park orbits come with the Version 5.x.x Thank you, Steve

Last time I spoke directly with their sales team they were open to interop if you guys were.

I found this: http://wiki.snomone.com/index.php?title=3rd_Party_Devices I do not see Grandstream, is there a way to do this without creating individual config files by hand?

I have a customer with same request. It would be nice to be able to change the buttons on the fly. Also, is there a way on the vision to have the message waiting indicator for another account also be able to dial that account mailbox?

Sorry, I searched but didn't find that. That worked for upgrading the soho but the new 4.5.1.1107 version wants a license key does this mean that everyone with a soho and free version are out of luck for this? Shouldn't the information you posted be in the wiki even if it has been discontinued, maybe under a discontinued tab. It makes it difficult to support these items when you have to search through a forum to find your answer. One of my customers SOHO's has failed after 13 months, it is not reachable (I am using my soho that I am working on above to get them temp running again). Who do I go through to get this fixed, snom or snomone? Thank you, Steve

Upgrading to 4.5.1.1107 generates this error on a soho: /etc/init.d/snomONE start Starting snomONE IP PBX: snomONE-ctrl/usr/local/snomONE/snomONE-ctrl: /usr/lib/libstdc++.so.6: version `CXXABI_ARM_1.3.3' not found (required by /usr/local/snomONE/snomONE-ctrl) failed! Please advise on what to do.

Wouldn't that make all the releases not compatible with 4.5 since it auto updates?

It seems to be better now only losing registration about once every hour now that I put in the exact syntax you specified, will keep monitoring it. Last night I tried using just the IP before seeing your post for using sip:66.241.99.27:5060 and it didn't hold up. Keeping my fingers crossed. I added the out bound proxy this morning.

Thank you for the information on the outbound proxy, that was the latest change I made to see if it helped, in which it didn't. So I re assigned the out bound proxy. So if I just use the IP address without specifying sip and the port it still does a DNS query? I will set it up the way you told me and see how it goes, thank you for the help.

Hi Guys, I am trying to get a stable setup with Vitelity registrations but it seams that it always gets a 408 error sometimes once every two minutes for an hour. My trunk setup is below: # Trunk 18 in domain xxx.xxx.xxx.xxx Name: Vitelity Inbound Type: register To: sip RegPass: ******** Direction: Disabled: false Global: false Display: Vitelity Inbound RegAccount: username RegRegistrar: inbound28.vitelity.net RegKeep: RegUser: username Icid: Require: OutboundProxy: Ani: DialExtension: 112 Prefix: Trusted: false AcceptRedirect: false RfcRtp: false Analog: false SendEmail: true UseUuid: false Ring180: false Failover: never HeaderRequestUri: {request-uri} HeaderFrom: {trunk} HeaderTo: {request-uri} HeaderPai: HeaderPpi: HeaderRpi: {from} HeaderPrivacy: HeaderRpiCharging: BlockCidPrefix: Glob: nanpa RequestTimeout: Codecs: 0 8 18 CodecLock: true DtmfMode: Expires: 3600 FromUser: Tel: true TranscodeDtmf: true AssociatedAddresses: InterOffice: false DialPlan: UseEpid: false CidUpdate: Ignore18xSDP: false UserHdr: Diversion: Colines: DialogPermission: It doesn't make a difference if it is a public IP with no router or behind NAT, same result. If I use a gateway on my server, I do not have a problem but I am working on stabilizing it for a client behind a NAT firewall so I need to get the registration working. Has anybody got registration with Vitelity to work with snomONE?

On the mini, can it be upgrade to version 5 and still have 20 extensions or will it be neutered if it upgraded to 5? What features will it lose?

I understand protected distribution is the way of the past, but I assume being a certified Var that we can register somehow for wholesale pricing? Is that what you mean by rebates? How do we get our account setup as a certified var?

Will dealer pricing still be protected through distribution or is it going to be open pricing for everyone?

If snom needs an example of this, it is implemented in Freepbx with the ability to have 3 escape accounts you can program from the web interface, is there a way to do get this in snomONE?

Where did you get the IP for CallCentric? It seems that if I ping them it comes up with a different IP address on different days or times. After the last round of hits with CallCentric I had to switch one of my customers to Vitelity, they are cheaper and give you an IP to make a gateway with or a registration if you choose.

I figured it out, the domain has to be localhost, once I changed the settings to that everything displayed perfectly.

Sorry Mike, that was meant for Snomone, I may have missed a change in PNP syntax and was verifying with them.