hosted Posted March 12, 2013 Report Share Posted March 12, 2013 I have everything filled out correct. and I get this in the logs: [5] 2013/03/12 15:03:00: Activesync: Start syncing. [2] 2013/03/12 15:03:00: HTTP address is empty I logged into exchange web and there are contacts in the contacts tab.. Quote Link to comment Share on other sites More sharing options...
Vodia support Posted March 12, 2013 Report Share Posted March 12, 2013 We will test here, Thx. Quote Link to comment Share on other sites More sharing options...
hosted Posted March 13, 2013 Author Report Share Posted March 13, 2013 ok I have tried 3 difference exchange servers and they all do the same thing. Quote Link to comment Share on other sites More sharing options...
hosted Posted March 13, 2013 Author Report Share Posted March 13, 2013 any word? customer bugging me Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 14, 2013 Report Share Posted March 14, 2013 Well the log says that the internal webclient is trying to fetch a file from "". In the context of ActiveSync my guess would be that either there is no server address (or in the wrong format) or the DNS is not set up the way the PBX expects it. Quote Link to comment Share on other sites More sharing options...
hosted Posted March 14, 2013 Author Report Share Posted March 14, 2013 Well the log says that the internal webclient is trying to fetch a file from "". In the context of ActiveSync my guess would be that either there is no server address (or in the wrong format) or the DNS is not set up the way the PBX expects it. its "mail.customer.com" nothing special I can ping it. I tried autodiscover also.. didnt work. Quote Link to comment Share on other sites More sharing options...
hosted Posted March 15, 2013 Author Report Share Posted March 15, 2013 bump Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted March 15, 2013 Report Share Posted March 15, 2013 Give us a few days. Vacation... Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted March 19, 2013 Report Share Posted March 19, 2013 Have you tried leaving the address field empty, so that the server is auto-discovered? You've probably done this, but just to be on the same page: The username would be the email address of the user, for example abc@example.com. Then of course the password. Then leaving the address field empty, press save. And then press Sync. A log would be very helpful if that doesn't work. Clear the log, then Sync and then send us the refreshed log. If your exchange server is on public IP (accessible through internet), then maybe we could get a test account to find the issue. By the way, although the auto-discover (leaving address field empty) should work, but in case it doesn't, you have to enter the full URL of the exchange server with the https://, for example https://example.com. Maybe we should make that clearer, although with auto-discover it is hardly used. Thanks. Quote Link to comment Share on other sites More sharing options...
hosted Posted March 19, 2013 Author Report Share Posted March 19, 2013 sent you a PM with log Quote Link to comment Share on other sites More sharing options...
hosted Posted March 19, 2013 Author Report Share Posted March 19, 2013 ok I just noticed something.. seems to me the autodiscover is not resolving to the exchange server. .71 is autodiscover and .75 is exchange I dont see any traffic to .75 Quote Link to comment Share on other sites More sharing options...
hosted Posted March 19, 2013 Author Report Share Posted March 19, 2013 here is what my customer log says: [5] 2013/03/18 22:43:54: Activesync: Start discovery. [8] 2013/03/18 22:43:54: HTTP client: Connect to 74.95.xx.xx:80, pending requests 0 [5] 2013/03/18 22:43:54: Activesync: Redirection. [5] 2013/03/18 22:43:54: Activesync: Start discovery. [2] 2013/03/18 22:43:54: HTTP address is empty Quote Link to comment Share on other sites More sharing options...
Vodia Telephone System Posted March 20, 2013 Report Share Posted March 20, 2013 For now can you try the exchange server address directly, if you know it, i.e. put https://the-exchange-ip-here in the address field (.75 that you were talking about). That will directly try the exchange by-passing auto-discovery which you say is not working for you. Please do press Save and then Sync. This will at least give us an idea where the problem lies. Also I asked you if giving us access to a temporary account on your server (for testing) could be an option? Quote Link to comment Share on other sites More sharing options...
hosted Posted March 22, 2013 Author Report Share Posted March 22, 2013 [5] 2013/03/21 20:44:02: Activesync: Start syncing. [8] 2013/03/21 20:44:02: HTTP client: Connect to 173.247.95.75:443, pending requests 0 [9] 2013/03/21 20:44:02: HTTP 173.247.95.75:443: send_client_hello(0301514bc572916774982f9948accbce1dc1f60e0da26865b18bc3fc9b2400b8c91e000004000400050100001600000012001000000d3137332e3234372e39352e3735) [9] 2013/03/21 20:44:02: HTTP 173.247.95.75:443: process_server_hello(0301514bc57206905da623370f260fe0ab7986cc21e8d02a407e51da597a37cc923920550200001cf661ceea30ad754fe4bc6f3f2f421facfe9cb5270bb83f082a921d000500) [9] 2013/03/21 20:44:02: HTTP 173.247.95.75:443: [55020000] process_certificate(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[5] 2013/03/21 20:44:02: Certificate for 1429959944 could not be verified againstwebmail.ribboncloud.com webmail.ribboncloud.com www.webmail.ribboncloud.com webmail.ribboncloud.ic autodiscover.ribboncloud.com autodiscover.ribboncloud.ic denici1avwexca1.ribboncloud.ic denici1avwexca2.ribboncloud.ic denici1avwexca1 denici1avwexca2 mail.ribboncloud.com mail.ribboncloud.ic [9] 2013/03/21 20:44:02: HTTP 173.247.95.75:443: [55020000] send_alert(022e) [9] 2013/03/21 20:44:02: HTTP 173.247.95.75:443: [55020000] process_server_hello_done() [9] 2013/03/21 20:44:02: HTTP 173.247.95.75:443: [55020000] send_alert(0230) [5] 2013/03/21 20:44:02: Activesync: Syncing failed 1. Error code = 0 Quote Link to comment Share on other sites More sharing options...
hosted Posted March 22, 2013 Author Report Share Posted March 22, 2013 I can get you an account, yes Quote Link to comment Share on other sites More sharing options...
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