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Posted

You might have seen it already on the mailing list, 5.2.3 has been released. The release notes are to be found on http://www.vodia.com/documentation/releasenotes523 as usual. The link for the update is http://www.vodia.com/downloads/pbx/version-5.2.3.xml also as usual. The 5.2.3 actually has an improved software update mechanism that shows you the progress now.

 

If you upgrade, pay attention to the email settings. If you have selected that the email settings are in the domain, the system does not automatically fall back to the system settings if the domain settings are incomplete.

Posted

Update: There was a bug in the email client in the Linux versions. If you have used the build from yesterday, please update one more time. It should show the build date of today (6/25/2014), then it should be okay.

Posted

GXV3240 - how to? LAN only or WAN is also supported? Many our customers are asking about this phone to support

 

What about address book? Is it supported as well?

Posted

Yes, LAN and WAN.

You have to provide the PBX url to the phone through option 66 or manually though.

 

For details: http://vodia.com/documentation/pnp_grandstream

 

If you mean LDAP, then yes. LDAP will be provisioned too and when you go to the phone's LDAP book, you should be able to search a contact by its name etc. However they have not made it as simple as it should be in android. Maybe they will improve it.

Posted

Hello,

 

Software-Version: 5.2.3 (Debian64) Build Date:

Jun 28 2014 06:40:10

 

we upgraded to 5.2.3 after the bug with the e-mail had been fixed. But the PBX cannot send any e-mails.

 

The system does not even try to send an e-mail after i.e. an unanswered call or after a voicemail was left (nothing appears in the logfile).

 

When we try to send a test message (from the e-mail setup screen), the following error appears in the logfile:

 

[3] 14:37:43.739 EMAI: Last message repeated 2 times
[7] 14:37:43.739 EMAI: XXX.XXX.XXX.XXX: Connect to XXX.XXX.XXX.XXX:25
[8] 14:37:43.743 EMAI: Received SMTP traffic
220 mailsrv01.XXXXXXXX.XX Microsoft ESMTP MAIL Service ready at Mon, 7 Jul 2014 14:38:53 +0300

[8] 14:37:43.743 EMAI: Send SMTP traffic
EHLO localhost

[8] 14:37:43.745 EMAI: Received SMTP traffic
250-mailsrv01.remoteaXXXgr Hello [XX.XXX.XXX.XX]
250-SIZE 10485760
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-X-ANONYMOUSTLS
250-AUTH NTLM LOGIN
250-X-EXPS GSSAPI NTLM
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250-XEXCH50
250-XRDST
250 XSHADOW

[8] 14:37:43.745 EMAI: Send SMTP traffic
AUTH LOGIN

[8] 14:37:43.747 EMAI: Received SMTP traffic
334 VXNlcm5hbWU6

[5] 14:37:43.747 EMAI: SMTP Server returned unexpected authentication result 334
[8] 14:37:43.747 EMAI: Send SMTP traffic
QUIT

[8] 14:37:43.748 EMAI: Received SMTP traffic
334 UGFzc3dvcmQ6

The mail server works fine. According to the server administrator, the pbx does not send the auth login to the server.

 

Cannot you please check it and possibly upload a new Debian build? This is urgent.

 

 

Posted

Also the "Administratively log in these agents: " and "Administratively log out these agents:" fields aren't available in the edit Agent Group screen anymore. Did you move them (where) or remove them?

Posted

That has been remove couple version down.

 

You can simply add agents by adding them to "All agents for this ACD " and also to "Currently logged in agents:"

it's = to Administratively log in these agents and Administratively log out these agents by adding the extension there.

 

There was no need to add these extra settings since the functionality was always there.

 

To log them out just remove them as usual.

Posted

Hello,

 

Software-Version: 5.2.3 (Debian64) Build Date:

Jun 28 2014 06:40:10

 

we upgraded to 5.2.3 after the bug with the e-mail had been fixed. But the PBX cannot send any e-mails.

 

The system does not even try to send an e-mail after i.e. an unanswered call or after a voicemail was left (nothing appears in the logfile).

 

When we try to send a test message (from the e-mail setup screen), the following error appears in the logfile:

 

[3] 14:37:43.739 EMAI: Last message repeated 2 times

[7] 14:37:43.739 EMAI: XXX.XXX.XXX.XXX: Connect to XXX.XXX.XXX.XXX:25

[8] 14:37:43.743 EMAI: Received SMTP traffic

220 mailsrv01.XXXXXXXX.XX Microsoft ESMTP MAIL Service ready at Mon, 7 Jul 2014 14:38:53 +0300

 

[8] 14:37:43.743 EMAI: Send SMTP traffic

EHLO localhost

 

[8] 14:37:43.745 EMAI: Received SMTP traffic

250-mailsrv01.remoteaXXXgr Hello [XX.XXX.XXX.XX]

250-SIZE 10485760

250-PIPELINING

250-DSN

250-ENHANCEDSTATUSCODES

250-X-ANONYMOUSTLS

250-AUTH NTLM LOGIN

250-X-EXPS GSSAPI NTLM

250-8BITMIME

250-BINARYMIME

250-CHUNKING

250-XEXCH50

250-XRDST

250 XSHADOW

 

[8] 14:37:43.745 EMAI: Send SMTP traffic

AUTH LOGIN

 

[8] 14:37:43.747 EMAI: Received SMTP traffic

334 VXNlcm5hbWU6

 

[5] 14:37:43.747 EMAI: SMTP Server returned unexpected authentication result 334

[8] 14:37:43.747 EMAI: Send SMTP traffic

QUIT

 

[8] 14:37:43.748 EMAI: Received SMTP traffic

334 UGFzc3dvcmQ6

 

The mail server works fine. According to the server administrator, the pbx does not send the auth login to the server.

 

Cannot you please check it and possibly upload a new Debian build? This is urgent.

=============================================================

Please make sure that the setting under the General Email setting "Use same settings for all domains" is set to yes.

I have retested VM, Missed calls ect all worked fine here. Vodia Support

Posted

The "Use same settings for all domains" is already set to yes.

 

I am pretty sure that this is a PBX issue. The system does not even try to send e-mails most of the time.

 

In addition, many applications and services use our exchange server to send notifications, alarms etc. The e-mails from all systems with the exemption of the PBX are sent successfully. Before upgrading to 5.2.3 the PBX could also send e-mails without issues.

Posted

Well it looks like there is user authentication issue is the password correct? perhaps you can turn Encryption to "don't use TLS "

 

[5] 14:37:43.747 EMAI: SMTP Server returned unexpected authentication result 334"

250-X-ANONYMOUSTLS

250-AUTH NTLM LOGIN

Posted

If the email server does not support PLAIN authentication (e.g. LOGIN) then there was a problem. If that is the case, let us know what OS you have and we'll spin you a 5.2.3a image.

  • 4 weeks later...
Posted

Hello,

 

We have updated our system to the new release (5.2.3 Debian64) this weekend.

 

I actually have a problem to add MOH since the update, it seems that the file is not uploaded on the server or not in the right place.

I will try to reboot our server during the day, just in case...

 

I wanted to know if anybody had issued the same problem in the 5.2.3 release ?

 

Thank you.

 

Regards,

Elodie

 

PS : Sorry for my bad english

  • 4 weeks later...
Posted

Hello,

 

 

Software-Version: 5.2.4 (Debian64) Build Date: Aug 22 2014 06:33:15

 

Where have the backup options gone?

 

I do not seem to find the options to save the configuration or the domain.

 

Is this just me?

 

best regards,

Mike

Posted

That feature was removed a couple of versions back although it's convenient it was also causing some headaches.

the most efficient way of backing up your configuration is to make a copy of the working directory of the PBX.

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