Wellington Roger Posted April 17, 2008 Report Share Posted April 17, 2008 We have professionally recorded names and personal greetings on behalf of our employees. They will have the option of re-recording these .WAV files if they want or go with the professional versions. What has to be specifically done to incorporate these files into the PBX. They appear to go in the PBX\recordings folder but seem to be randomly named. How do I set this up? Quote Link to comment Share on other sites More sharing options...
brandywinetech.com Posted April 17, 2008 Report Share Posted April 17, 2008 their is a loose file system in that the files starting with attxxx.wav are the auto attendants, acd0_xxx.wav is the ACD greeting , acd1_xxx.wav are all the ACD first messages , name1.wav = the recorded name (option3) and personalx.wav is the greeting you have mentioned ... unfortunately, that's it and there's really no way to see what recording goes to what extension I have ever found , it may be buried in the XML tables somewhere ... I would like to see the ability to upload a .wav in the future for all extensions and accounts, just like we can for Auto Attendants .. that would make personal recorded messages more useful .. if we can upload a picture , why not the greetings ... Quote Link to comment Share on other sites More sharing options...
andrewgroup Posted April 17, 2008 Report Share Posted April 17, 2008 Until then, we use a dummy extension for our professional voice to use and we have a few quick batch / script files to copy / rename the latest WAV files off to another folder for review using Goldwave editor, we then edit the real extension and copy / rename the appropriate file to that ext. If the user overwrites that message for a vacation or something, we have the original pro message and can restore it. Same for our music on hold files, Quote Link to comment Share on other sites More sharing options...
Kristan Posted April 18, 2008 Report Share Posted April 18, 2008 Check the wiki, there was a full list of the files and what they're supposed to contain. We used this with out voice actor when we had the PBX "localised" to the UK. I don't know how up-to-date it is though... Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted December 21, 2008 Report Share Posted December 21, 2008 i couldnt find the link for the wiki page but im very intrested in knowing more details onhow to upload pre=recorded greetings and how do i assign to which mail box it will belong to? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 24, 2008 Report Share Posted December 24, 2008 i couldnt find the link for the wiki page but im very intrested in knowing more details onhow to upload pre=recorded greetings and how do i assign to which mail box it will belong to? I believe the easiest is to record some dummy prompts and then look into the file system, play them back and then replace them accordingly. Quote Link to comment Share on other sites More sharing options...
shopcomputer Posted December 24, 2008 Report Share Posted December 24, 2008 I believe the easiest is to record some dummy prompts and then look into the file system, play them back and then replace them accordingly. Why don't we create a browse button to upload files, the way you have it for autoattendants and IVR nodes? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 24, 2008 Report Share Posted December 24, 2008 Why don't we create a browse button to upload files, the way you have it for autoattendants and IVR nodes? If that is becomnig a common request we can add it. Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted December 24, 2008 Report Share Posted December 24, 2008 that would be usefull how about to also change the way the system names the voice mail files? Quote Link to comment Share on other sites More sharing options...
Vodia PBX Posted December 25, 2008 Report Share Posted December 25, 2008 how about to also change the way the system names the voice mail files? Hmm, so that you have more information about the call? Quote Link to comment Share on other sites More sharing options...
pbxuser911 Posted December 26, 2008 Report Share Posted December 26, 2008 maybe have the option of name the file the domain name and extension with the date and time? or even better have the option to customize it by domain extension caller id date etc Quote Link to comment Share on other sites More sharing options...
Rob Lloyd Posted December 30, 2008 Report Share Posted December 30, 2008 There is another PBX system that creates folders for each extension. Within each extension there are 2 folders - Voicemail and IVR. In the IVR folder there is greeting.wav or something like that. Just need to replace that wav file for that ext. and you're done. Very easy. Also easy to get to a users VM folder for backup or recovery. Or even to off-load it to a different location for archival purposes. Just a thought. Quote Link to comment Share on other sites More sharing options...
hosted Posted December 31, 2008 Report Share Posted December 31, 2008 There is another PBX system that creates folders for each extension. Within each extension there are 2 folders They also use a symbolic link to link the voice mail to the devices.. hahahaha lame I like the organization factor, but i would wonder if users have that much control to upload every odd voice mail greeting if they will ever get the file type right? Right now admins upload IVR greetings and know what mono WAV file to upload. then we will need a whole thread on sox! BUT what i really would like it to upload MOH. that's something an admin can do just fine. Not opposed to uploading greeting, great idea. I just don't want my hosted PBX people to be able to. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.